Obviously I should stay out of this
Possibly.
but I think it is phrases like:
'High Priest' of TBB that have caused people to respond in a somewhat harsher manner to you than they normally would.
Quite possibly it is the usual condescending reply that brings about such phrases.
I would hardly describe stating facts as "wanting to bash Plusnet no matter what". Even if it was, I would consider it infinitely more acceptable than endorsing them regardless of their incompetence.
Quite apart from the reign of terror I experienced with Plusnet, the world looking on has seen multiple instances of Plusnet misinformation, both from PN staff here and their seriously out of date information pages, so it is little wonder chaos ensues. A test of an ISP is the response when something goes wrong. Praise from a user who has had problem free Broadband and no need to contact customer services is not much of a yardstick.