User comments on ISPs
  >> PlusNet plc


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | [8] | (show all)   Print Thread
Standard User deleted
(deleted) Tue 11-Sep-12 19:28:10
Print Post

Re: Plusnet Announce New Fibre Products


[re: mrnelster] [link to this post]
 
https://portal.plus.net/residential/faqs.shtml#newRo... as it says here
Standard User kasg
(experienced) Tue 11-Sep-12 19:48:05
Print Post

Re: Plusnet Announce New Fibre Products


[re: mrnelster] [link to this post]
 
In reply to a post by mrnelster:
There should be some sort of discount for not taking it really.

Like £4.99, which is what you pay for having it! I expect it will be optional eventually but so many people probably only have ADSL routers at present that I expect they make it compulsory to avoid confusion.

Kevin

plusnet Extra Fibre (80/20)
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User RobertoS
(sensei) Tue 11-Sep-12 22:18:48
Print Post

Re: Plusnet Announce New Fibre Products


[re: kasg] [link to this post]
 
In reply to a post by kasg:
In reply to a post by mrnelster:
There should be some sort of discount for not taking it really.

Like £4.99, which is what you pay for having it! I expect it will be optional eventually but so many people probably only have ADSL routers at present that I expect they make it compulsory to avoid confusion.
Answering a couple of points from other posters as well, otherwise it gets messy.

I migrated in onto Value Fibre from an IDNet fibre 40/10 product. The 18-month minimum term definitely applies to Value and Extra Fibre on such a migration.

As I already had a "fibre" router it was not compulsory for me to take the Plusnet freebie, but for the sake of £4.99 I decided it was worthwhile. I am surprised that anyone is being told it is now compulsory, (presumably on the 80/20 product). Similarly, I have just upgraded to Extra Fibre from the 80/20 trial, and did not have to take the new router. I am taking it to see what the wireless is like.

If of course there is some misunderstanding, and the poster being told this does not have a router with WAN input capability, then it would be fair enough. Just badly worded, and meaning such a router is necessary. (Unless a single ethernet feed from the modem is sufficient. I expect a high proportion of users these days would be flummoxed by setting up a Windows internet connection).

My broadband basic info/help site - www.robertos.me.uk
Domains,website and mail hosting - Tsohost. Connection - Plusnet Extra Fibre (FTTC). Sync ~ 56.0/13.9Mbps @ 600m.

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


Register (or login) on our website and you will not see this ad.

Standard User mrnelster
(knowledge is power) Tue 11-Sep-12 23:05:38
Print Post

Re: Plusnet Announce New Fibre Products


[re: RobertoS] [link to this post]
 
I had read this off of the Plusnet Fibre page after the live chat advisor had told me the same thing.
16. Will I need a new router?

Yes. A wireless fibre router is supplied (P&P £4.99) with all fibre packages. We'll make sure it arrives before or on your installation day.

We strongly recommend using the router we supply. However, if you're an experienced Internet user you can try using your own router if you'd prefer, but please note:It's not possible to order fibre optic broadband without our router
The majority of current broadband routers won't work with fibre broadband
Most cable routers will work with fibre broadband if they can use PPPoE and have an Ethernet WAN port
If you're a Wi-Fi user, we recommend a Wireless-N or better router. This is because Wireless-G based equipment can't handle the high speeds of fibre broadband
If you use your own router we can't provide support if you have problems with it If you want to use your own router, but you're not sure if it'll work with fibre broadband just check with us first.

Note: You'll get also get a free BT fibre modem which your fibre router will plug into. The BT engineer will bring you your free modem on your installation day.
I noticed elsewhere that they cannot remove the router from the packages. I will still sign up, but I feel it is a bit wasteful to be pushing products onto people that are already on fibre. I felt the same when on ADSL.

Anyhow, I have decided to sign up on the value package for the time being, as without the pro add on there appears only to minimal traffic management differences.
Standard User mrnelster
(knowledge is power) Tue 11-Sep-12 23:09:28
Print Post

Re: Plusnet Announce New Fibre Products


[re: kasg] [link to this post]
 
In reply to a post by kasg:
In reply to a post by mrnelster:
There should be some sort of discount for not taking it really.

Like £4.99, which is what you pay for having it! I expect it will be optional eventually but so many people probably only have ADSL routers at present that I expect they make it compulsory to avoid confusion.
Its more about the waste rather than the cost, but that router with P & P will cost more than £4-99 so I'm pretty sure there is subsidy in there somewhere as well.
Standard User mrnelster
(knowledge is power) Tue 11-Sep-12 23:13:28
Print Post

Re: Plusnet Announce New Fibre Products


[re: deleted] [link to this post]
 
In reply to a post by Oldjim:
https://portal.plus.net/residential/faqs.shtml#newRo... as it says here
Thanks for that, though there appears to be some conflicting advice on there!
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | 7 | [8] | (show all)   Print Thread

Jump to