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Standard User deleted
(deleted) Mon 21-Jan-13 17:28:17
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Re: Plus.Net Home Phone... still only 1 month contract ?


[re: RobertoS] [link to this post]
 
with you - confusing isn't it as the reply to my question on the Plusnet forums is that
AFAIK we decided to do that instead of having a separate contract in place for phone.
Which rather mucks up the idea of a 30 day contract - I just had a look at the new sign up route and if you take a 12 month broadband contract it looks as though you get a 12 month phone contract as well
I may be wrong but it definitely isn't clear
http://www.plus.net/info2/legal/price_guide.html#talk
Contracted phone packages (after 18th December 2012) are subject to a minimum period of 12 (with broadband) or 18 (with fibre) months. The following monthly early termination charges apply for customers choosing to end their Plusnet phone service within this period (Excluding Line Rental Saver customers).
So I still believe that taking phone on top of an existing contracted broadband lands you with a 12 month minimum contract for both

Edited by deleted (Mon 21-Jan-13 17:35:15)

Standard User RobertoS
(sensei) Tue 22-Jan-13 22:25:58
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Re: Plus.Net Home Phone... still only 1 month contract ?


[re: deleted] [link to this post]
 
Looks that way.

I think it's a bit unfair when adding the phone to an existing broadband service. I haven't checked the prices, but the supposed reason for ISPs wanting people on a phone/broadband bundle is because the phone makes the money!

It's understandable, if unpleasant, that the 30-day notice has come in for the new products, but something somewhere has to compensate for the superb broadband packages now.

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Standard User deleted
(deleted) Thu 24-Jan-13 17:25:58
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Re: Plus.Net Home Phone... still only 1 month contract ?


[re: RobertoS] [link to this post]
 
I don't currently have Home Phone from Plus.Net but use Primus.

I had known that the phone service had a one month contract so if one decided against it, there was no 12 months minimum, though I read that same page and felt that from 19/12/12 it had been significantly changed (else no need to quote charge for 'unused' months).


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Standard User deleted
(deleted) Thu 24-Jan-13 17:29:09
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Re: Plus.Net Home Phone... still only 1 month contract ?


[re: deleted] [link to this post]
 
from 2 months remaining on a 12 month contract to 12 months...

or even 18 months if one was using Fibre !

Looks like best avoided. I had considered the 1 month option a significant benefit.
Standard User deleted
(deleted) Thu 24-Jan-13 17:34:03
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Re: Plus.Net Home Phone... still only 1 month contract ?


[re: deleted] [link to this post]
 
In reply to a post by thatadamwalker:
In other words there is no contract per se other than the 14 days notice we'd require if you left, which is the same amount of time it takes to to transfer to another provider.

I think that contradicts your post made on Community (which Oldjim linked to), or can I have your word that if I added Home Phone and then switched away 2 months later, there'd be no demand from PN for 10x monthly fee of 2.25 for Evenings and Weekend package ?

Edited by deleted (Thu 24-Jan-13 17:35:24)

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