Waiting for the second engineer at home.

I had an interesting call from BT Infinity sales team. She said my exchange was recently upgraded and according to her line check she could guarantee me 72 Mb download speed. And 3 months free on Infinity 2.

I said the BTW site only gives me an estimate of 34 Mb. Then she looked up and came back to me that my phone number was attached to another address according to their database. Maybe so as my telephone number is VM..

Anyway I was excited for a little while... Now waiting for the engineer to see whether they can get me upto the estimated 34 Mb.

What do the Address checker and the Postcode checker estimate for your speed?

d/l - 34 Mb and u/l 6 Mb....

So all the 3 checkers agree, but BT claim the phone is associated with another address?

Another question - you have a VM phoneline??

At this moment my phone is with VM.
It will be taken over by PN next week.

I suggest that you flag up this problem in the Plusnet forums - phone section - as the discrepancy could totally screw up the change

Will do this evening...

Looks like another engineer no show[2nd].... Its 5 pm already...

If its a no show it will be a full days time off wasted.....Keeping slim hopes on...

I've checked and the engineer appointment is still confirmed for today.

We're keeping an eye on this for you.

Thank you for your time on the phone. apologies that the engineer has not arrived today.

I have confirmed that the next appointment is booked for the 26th January 8am-1pm. I've also updated your ticket.

Silly question, but based on the comment about address issue earlier, has someone checked that the address Openreach engineers are getting is actually the right one?