Well I can see from our side that we've had the first profile update on your line since the 24th May, though it's still over 70Mb/s. What are BT speed tests reporting? Also, is it still slow now we're outside of peak times?

Just trying to ascertain what might be causing it is all :/

We were? When?
We've been doing regular maintenance for upgrades which disconnects people. When was the problem?

Yep, sure I believe it all started the other day sometime.. Anyway you guys were all over that situation and I thought my speed issues may have been residual effect of this upgrade/issue. Hence the disconnect/reconnect of my connection (As mentioned below)

@orbrey

During the early afternoon (10th/07/13) I was having not too good BTW results, well I say not too good it was something like 21/15Mbps my upstream speed only taking a little hit (down from 18.5Mbps).

I noticed from one of the later BTW speedtests that my Max attainable speed was 70.76Mbps down from 73Mbps (approx)

This is not reflected in my PN member portal section > High Speed Broadband info. (Just a minor nit picking there..)

Anyway, I decided to disconnect/reconnect my connection via my router to refresh everything to see if this would help (it didn't - keep in mind this *was* done during peek time) I did get a good decrease in my ping times about 18ms - See BQM

I gave up on things last night thinking to give things time to settle or whatever.
I have just jumped back on and everything is almost back to what it was (normal/great)

Just a side observation. when I was testing my connection I found I am getting download errors, or should I say downloads stopping after 350Mb or about 30secods at full speed. I have tried the TBB sample download files and also http://proof.ovh.net/files/ and across various ports 80 81 8080 but still unable to test sample files. I can get the 100Mb file but when I try the 1GB file it times out after the above mentioned data transfer of 350Mb or about 30Seconds. Again, this is all done during peek times so I will have to wait to see if this still persists during off-peek hours.

Edited by majika2007 (Thu 11-Jul-13 21:41:06)

Hi,

Definitely odd... your latest connection has been ongoing for a day and a half and I can't see any drops, though will make sure the speed profiles match in case anything's happening as a result of that.

What time did you reset the router, out of interest? I ask because as above the last reconnection we've seen on your line was half past 9 in the evening on Wednesday (10th).

Hopefully the speed reset will help with the downloads, though I can't think of a reason why they'd stop as they are doing - were the speed tests the only things happening on the line at the time?

@orbrey,

In reply to a post by orbrey:

were the speed tests the only things happening on the line at the time

YES

I reset connection at about that sort of time. I have Uptime: 0 days, 17:18:55 - from the time of this post. So about 9:30 (approx) Wed. 10th I disconnected/reconnected via router admin page. You can clearly see this in my BQM for that date where my ping time drops to about 10-18ms from 20-25ms which is always a good thing

Regarding my actual speeds they are, well.. SWEET

My BTW Speedtest's have dropped slightly but that is a couple of meg. however overall my actual results seem to be very similar to what they were previous to my connection reconnect..

I am trying to get a short video clip so you can see for yourself what I mean about my downloads failing..
I am going to install Snagit/Camtasia and show you what I mean..

I am doing my test download via Firefox and also in chrome.
The only way to describe is, when I initiate the download it connects and then quickly ramps up to MAX speed of around 8.1 - 8.2 Mb/s Then after around about 30sec's it's like a hammer is knocking my test download from Max speed right the way down to really slow then it just stops.
My browser throws up a Download error. Now I have only tested this with OVH test files. *During peek hours* so whether this is DLM in hyper-drive I just don't know, you would be in a better position to answer that?

However this is also the case if I try to download a Fedora 4.2GB ISO disk image for 64-bit PC..

This is the Firefox error:

Text
1 23	C:\Users\majika\Desktop\Fedora-19-x86_64-DVD.iso.part could not be saved, because the source file could not be read.  Try again later, or contact the server administrator.

I have tried to save to both internal and External HDD's on my System even to my SSD I have checked I have plenty of disk space. both my primary partition for the temp files and the destination save directory.

Edited by majika2007 (Sat 13-Jul-13 10:08:22)

Does the same thing happen if you try downloading your .ISO via a Bit Torrent client?

I No problem with Torrents or FTP.. its just my HTTP transfers which actually terminate.

However I do see in my BT client when I hit a fast peer it ramps up my download speed really quickly but after about the same sort of time scale/transfer of data as mentioned in my previous post a similar sort of thing happens again.
The BT speed graph shows a big spike then a big trough and then is really slow getting back up to speed again.. kind of like the first couple of hundred megs of data is cached and allowed to burst down to my machine but then it gets hammered down.

Again, I haven't had a change to test during off-peek hours as of yet. Could this be PN Traffic management ?

There is no traffic management of the upstream

Upstream being?? From me > remote server or other the way around.
If you mean my upstream from my point of view, well that has been almost solid.. (18.5Mbps)

From you
Sorry I was assuming it was the same problem as on the original post in this thread

Edited by deleted (Sun 14-Jul-13 19:34:17)

Well he hasn't changed the Subject in his post headers so that's a fair enough assumption .