You're still getting almost 15Mb below your IP profile, so I'd say yes to the engineer visit.

Yeah spoke to plusnet they said there is no reason for it to go then comeback, so visit is going ahead.

Glad i am keeping the appointment d/l is 2.37 mb now

Lots of cfc errors at the faceplate, by-passed that with a filter and no errors so new faceplate, new BT modem and Plusnets new router turned up.

Re-set the line and this is the present


FAQ
Results Image not loaded



1. Best Effort Test: -provides background information.

Download Speed
37.8 Mbps

0 Mbps 51.6 Mbps
Max Achievable Speed

Download speedachieved during the test was - 37.8 Mbps
For your connection, the acceptable range of speedsis 12 Mbps-51.6 Mbps .
Additional Information:
IP Profile for your line is - 51.6 Mbps

2. Upstream Test: -provides background information.

Upload Speed
7.32 Mbps

0 Mbps 20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 7.32Mbps
Additional Information:
Upstream Rate IP profile on your line is - 20 Mbps

Obviously you should be getting rather more than 37.8Mb/s. Have you checked your line speed in the Plusnet Member Centre? It should be set to at least 51.6Mb.

https://portal.plus.net/my.html?action=data_transfer...

Something as gone pear shaped, dsl is flashing on the new open reach box ans no internet button lit.
Back to tethering.

In reply to a post by kasg:

Obviously you should be getting rather more than 37.8Mb/s. Have you checked your line speed in the Plusnet Member Centre? It should be set to at least 51.6Mb.

https://portal.plus.net/my.html?action=data_transfer...

Estimated line speed:
53Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2013-05-02 20:08:42
Current line speed:
50.4 Mb

In reply to a post by LEEEVANS69:

Current line speed:
50.4 Mb

OK, not a major problem and you have much bigger ones at the moment!

I've been puzzling why you are posting all these results and think some are OK or getting better.

In reply to a post by LEEEVANS69:

Ok this morning it seems to be ok.

How is it OK?

Every time you post these BT tester results the throughput is all over the place while the IP Profile is fairly steady. Your issue is with the throughput.

When you do this BT speedtester you need to also look immediately at your 'Current line speed:' in your PN a/c and check that is not damping your throughput.

Yes, OK might have been a bit strong lol, but it was better than i was getting and was going the right way.
Ok will check the line speed from now on, thanks.