Yep, thats the correct way. The OP's description, sounds iffy.

Nope showed engineer master socket wher eline went in building then showed him the extension socket next to my pc. He changed the extension socket only tested it. Got sync and away I go.

Maybe the install only really requires a socket to be replaced by a NEW master socket.

Either way my connection is currently 33 days no loss of connection. Still syncing well if not slightly better at 72mbps. But the fibre box is quite close i'd estimate direct under 100 yds.

I'm happy so maybe going of my install the master socket really doesn't need to be the one gets changed but rather a new master socket is created.

I don't haha. All i know it works and better than estimated by at least 10mbps.

The 'extension' part of the set up is data only, no speech.

In reply to a post by 4M2:

In reply to a post by tehidyman:

I have an filtered extension socket wired into the back of a filtered faceplate on the master. The modem was plugged into the extension and the rest as standard.

Is that the A&B terminals on the back of the NTE5 filtered faceplate connected to a dual filtered phone and adsl socket on the extension?

Yes, wired with Cat5e. The Kelly man took one look and decided it was ok. Speech fine on extension

Edited by deleted (Wed 25-Sep-13 17:23:57)

In reply to a post by tehidyman:

In reply to a post by 4M2:

In reply to a post by tehidyman:

I have an filtered extension socket wired into the back of a filtered faceplate on the master. The modem was plugged into the extension and the rest as standard.

Is that the A&B terminals on the back of the NTE5 filtered faceplate connected to a dual filtered phone and adsl socket on the extension?

Yes, wired with Cat5e. The Kelly man took one look and decided it was ok. Speech fine on extension

That's interesting

Not really, it should be fine assuming the faceplate is working fine.

In reply to a post by MrSaffron:

Not really, it should be fine assuming the faceplate is working fine.

Sorry I don't understand your reply when you say "not really", please elaborate?

* You use the same telephone line to your house as the ADSLx connection
* The engineer rings you up and says he/she are about to change the line to fibre
* Your voice line / BB goes off
* About 10-20 mins later...
* The engineer comes into your house and changes the master socket to a new filtered version. Sometimes they add an extension (if you ordered it) to move the connected socket to another location (up to 20-30M max).
* A test is done on line quality with a special meter he/she has.
* The engineer then connects the BT FTTC modem that they bring
* He/She/You connect the new Router from your ISP. This should have been pre-delivered from your ISP.
* The line starts and your ISP's router connects up. Sometimes this needs user/password to be set on your ISP's Router.
* Connect your PC etc and all is working

Takes about 30mins to 1hr max
For most people (not all) it is smiles all round...

Well, it still sounds like it was done wrong, if your cab is as close as you say, you should be seeing full 80/20 sync, and the throughput should be higher.

You said "That's interesting" in response to a post about a user commenting on Kelly accepting an old ADSL1.0 faceplate and using the extension from that.

In short its not the first case of this happening, and given working faceplate and sensible cable then no reason for it to be any worse than the VDSL Interstitial solution.

So that is the long answer to the not really comment.