Thanks a lot for all your help, ill all Virgin tomorrow see what kind of deal they will give me, if i'm not happy with what they say ill cancel there BB /Telephone line.

Thanks again for everyone's help. will update tomorrow if i'm joining plusnet or sticking with Virgin.

No worry. I left Virgin Media as I get fed up with their price creep up twice a year, they don't care. As I used to be on 152/12. Pretty pointless as I only getting around 30Meg or less with poor congestion in my area and left virgin media. With Plusnet FTTC 80/20, it never let me down since activated last February. Very good overall.

Virgin Media did asked me to return Superhub 2 or otherwise they charged me £60 for not returned it.

Edited by adslmax (Tue 01-Jul-14 23:40:48)

my service has been great with them i just want to save some money as im on there VIP ackage, what area are you in, sounds like your happy with Plusnet, did you retutn the Superhub.

Yes I did return the superhub 2 and Virgin Media is not good in my area in Telford. Very high congestion because too many virgin media customers in my area when there is only ADSL2+ available. But, my FTTC went live last February and I took it straight away and never look elsewhere.

Glad you happy now with Plusnet,like i said i will update tomorrow, im sure Virgin wont do anything to keep me as a customer so fingers crossed ill be ok with Plusnet.

You mention 40/20 but then talk about price of the 80/20 service? Which is it?

http://www.thinkbroadband.com/isp/plusnet/package/14...

No need to ring retentions team to get the £10 off for six months deal it is a standard offer for NEW customers. Retentions is also meant for existing customers not totally new to Plusnet people

It was adsl who mention it. I was just saying for about £5 more im better off with 80/20, ill be ringing virgin when i wake up see what deals they will offer me as my 18 months is up, thanks for your help yesterday.


Standard User adslmax
(knowledge is power)
Tue 01-Jul-14 23:09:48
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Re: Unlimited Fibre Extra
[re: jamesgooner] [link to this post]
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U better off with the cheaper product Unlimited Fibre 40/20 as it will save u money if u don't use internet much.

Hello James, thought I'd put my 2p worth in, I'm not far from you, Camberwell, but am on Brixton exchange, have not had any problems with PN since switching from BT, like you to save money, due to crosstalk my download speed has dropped slightly from 80Mb/s to 78Mb/s, but I don't notice any difference, you'll actually be paying less than me at first, because they dropped the price, since being connected I have had no reason to contact support for anything.

Edited by The_Voyager (Wed 02-Jul-14 13:05:11)

Do you mean cross-talk (more uptake on your cabinet) has caused your sync speed to drop? Congestion can only affect throughput, and neither 80Mbps nor 78Mbps throughput is achievable on the 80/20 product from any BT Wholesale based ISP. The highest IP Profile is 77.4Mbps.

Okay, I'm getting old and forgetting the right words, my original connection speed was 79992 which has since dropped to 78200 over the year, so 80/78 was a near estimation.