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I did think about that but ruled it out as our street lights actually turn off at 11.45pm until 6am so that the Council can save a few £s
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PlusNet ADSL2+ Unlimited.
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Got home at 4.30 after work and the connection was down altogether. Rang Plusnet and call answered within 10secs! Long story short, they ran line test and I'm now awaiting a date for Engineer visit.
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PlusNet ADSL2+ Unlimited.
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There was a major outage at 6pm affecting a huge number of customers, I am still unable to reconnect. Big thread about it in the Community forum.
Kevin
plusnet Unlimited Fibre - sync approx 60000/20000 at 450m - BQM
Using OpenDNS
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Register (or login) on our website and you will not see this ad.
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Over 450,000 down from what I saw on the usage graphs! They were showing 191,000 connections. Now back over 700,000 connected.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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Over 450,000 down from what I saw on the usage graphs! They were showing 191,000 connections. Now back over 700,000 connected.
That explains why I was able to get iOS 8 without any issues on my iPad  (I wasn't disconnected!).
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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All the email updates from Linn seem to be saying FTTC wasn't affected.
My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 56.6/14.1Mbps @ 600m. - BQM
"Angels can fly because they can take themselves lightly." - G K Chesterton.
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All the email updates from Linn seem to be saying FTTC wasn't affected.
Ah-ha!
plusnet unlimited fibre - 2 Jun 14 - 470m - 80/20 - Summer/dry sync 55/9.4, Winter/wet sync 52/9.1
15 years broadband (1999 ntl:cable trial) - Asus RT-AC68U with HG612 - BQM - Summer PN speed - Winter PN speed
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Tickets can take days to be looked at, and each time you update one it goes to the back of the queue.
Perhaps the best approach is to update the ticket with salient detail, then phone Support about it.
warning I have tried the tactic of placing high detail in a ticket, and the phoning to jump the ticket queue, both times I did this the operator opened a new ticked and deleted the original.
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All the email updates from Linn seem to be saying FTTC wasn't affected.
It jolly well was and I never saw any suggestion it wasn't. I was down for over six hours, by far the,worst outage I've ever had.
Kevin
plusnet Unlimited Fibre - sync approx 60000/20000 at 450m - BQM
Using OpenDNS
Domains and web hosting with TSOHOST
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I didn't see anything from Linn that suggested that!
Edit: In fact the only thing relevant was where it was pointed out that on FTTC it is the router and not the modem that had to be powered down for an hour - i.e. FTTC definitely affected. Had you misinterpreted that posting?
jelv
Plusnet user since November 2001 - not sure for how much longer
Edited by jelv (Thu 18-Sep-14 09:47:27)
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