Apprentice, line speed getting back to something like,

Estimated line speed:
There's no speed estimate currently held on your account.
Current line speed:
13 Mb

Good, fingers crossed it stays that way

Its good news that your service has got back to normal.
But with not much help from Plusnet's flawed 'Current Line Speed' restriction which crippled your line after the event which caused the speed to drop and then held it down despite a BT ip profile of 13Mb and a normal sync speed of 17Mb.

I too get this from time to time and Plusnet are quick to react to a delta report and move the current line speed down immediately but then always take three whole days before moving it back up again.

It is the one reason that I am thinking of moving away from PN to an ISP who does not unnecessarily limit the line speed to below what the sync speed allows and then take three days to put it back up again.

Mine doesn't take three days to adjust upwards. It does so within a few hours, just like the downward moves.

In reply to a post by jaba:

I too get this from time to time and Plusnet are quick to react to a delta report and move the current line speed down immediately but then always take three whole days before moving it back up again.

The automatic changes are just that, Automatic...

THe ony time there is someone actually changing it is when a customer makes them aware. Otherwise, its all down to the vagaries of the OR systems and the wonders of DLM...

PlusNet mirrors the IP profile and is known to sometimes miss the change reports and so the wrong value is held in their rate limiting copy.

Quite true, it is rare it gets missed though, in my experience that is.

I only ever had to change IP profiles a few times a month.

Seems to work well on my account except - for some reason - the PPP drop isn't initiated so I need to do it manually

Are you on FTTC Jim?

It could be that on a re-sync the modems are reconnecting before the PPP session timeout occurs. Openreach warn about this in SIN 498, or at least they used to, and that CPs need to adjust their parameters.

It's possible that although it appears Plusnet have done that yours may still be below the new threshold.

nope - ADSL and it seems to be more or less limited to my connection given that I haven't seen it reported as a general problem