Great.

However, the reps there are basically Mon-Fri office hours people. Though some of them do post outside their working hours.

Been told twice in the last month I would be called back and requested a call via ticket communications 5 times!

Been promised a call back over an issue I've had since joining, never get a call back. Vague answers on the support ticket and short replies on my thread in their forum. Not impressed on a company that's meant to be known for good CS

But according to your sig you are with the Post Office on 4Mbps, and according to your Profile with the Post Office on 24Mbps.

Edited by RobertoS (Tue 02-Jun-15 13:09:42)

In reply to a post by RobertoS:

But according to your sig you are with the Post Office on 4Mbps, and according to your Profile with the Post Office on 24Mbps.

It is telling that instead of addressing Plusnet's wrongs (4 users in a short space telling of not getting promised callbacks), you feel the need to go after an innocent person's outdated/inaccurate profile details instead.

Sorry, only been live 3 weeks and I wouldn't call it "live"

Updated

In the same vein, it's telling that instead of either suggesting to either the poster or myself how to correct those wrongs, or taking action yourself to correct them, you once more feel the need to stick your oar in with a flame.

Please mind your own business where things do not concern you and you have nothing useful to offer.

Edited by RobertoS (Tue 02-Jun-15 16:35:59)

That's a bit harsh Bob.

Note my emphasis on the "once more". If it had been a post in isolation you would be right, but it wasn't.