In reply to a post by Pgre:

If I wanted two lines it would have to be their business lines... which whilst they have a 24Month contract they are cheaper than the residential lines per month...I keep thinking there is a catch but perhaps its just the contract term.

Residential inclusive of Vat and business exclusive?

I did account for the VAT..

Even with the VAT business line from Plus Net = £12.60 (Incl VAT)
That better than the £15.95 for the Residential including VAT

In reply to a post by Pgre:

Well.. Sales/CS both mentioned that.

If I wanted two lines it would have to be their business lines... which whilst they have a 24Month contract they are cheaper than the residential lines per month...I keep thinking there is a catch but perhaps its just the contract term.

Got a reply on the Community forum suggesting that you can have two home phone lines with BB having to be on both lines for the term of the initial contract.

http://community.plus.net/forum/index.php/topic,1400...

thanks...
I'll ask the question again and see what response I get next time... Kinda frustrating when you get told differing info. I'll follow up on the Plusnet forum too.

You can definitely have 2 lines for residential, both have to have Broadband though.

I think you may have just hit unlucky with the staff you have been talking too. Much like any company, Plusnet has good staff and some awful staff.

In reply to a post by azrael316:

You can definitely have 2 lines for residential, both have to have Broadband though.

Not very flexible, especially considering £15.95 will turn a nice profit for Plusnet on a line-rental only contract.

Post Office looks the cheapest line-rental only deal at £15, but of course the call package needs to be considered too, if applicable.

I have to agree, quite why PN cant do just phone now they are under the BT umbrella is a bit of a head scratcher.

Well after a week of frustration with PlusNet I decided to cancel.

I do wonder if they have grown to much to fast as even to cancel I was on hold for 15mins.. (Perhaps a ploy to stop people from cancelling.)

Anyway.. lets see if paying more for BB ends up in better service.

Just had a look to see what happened in your Community thread, but searching for "no messages can be left in this mail box" didn't help. Which was it please?

There were two..
One about multiple lines and it seems there's still confusion.
http://community.plus.net/forum/index.php/topic,1400...

The other is below.. So not really a useful answer.
http://community.plus.net/forum/index.php/topic,1399...

I canceled in the end as I didn't get replies to my questions, never got promised call backs, initial order was placed wrongly and couldn't get an install date.