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Standard User NilSatisOptimum
(committed) Sun 14-Jun-15 11:10:59
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Re: Plusnet customer services.. have I made a bad choice ?


[re: deleted] [link to this post]
 
Can't say I have had any issues with Customer serviceson, the two occasions I have needed to contact them. By phone, over billing between Christmas and New year. Also couple months back over the phone not working by email, both sorted out very quickly.

Not noticed any performance issues either, jobs a good'un.

Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-2015
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I'm alright Jack....

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Edited by NilSatisOptimum (Sun 14-Jun-15 13:41:52)

Standard User deleted
(deleted) Mon 15-Jun-15 00:59:21
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Re: Plusnet customer services.. have I made a bad choice ?


[re: Pgre] [link to this post]
 
Don't really have a issue with Customer Services. It can take along time to get through in the evening, I find its always best to phone in a morning.
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