Community Area still down since Saturday--29 Aug 2015??? :: PlusNet plc

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RobertoS
(elder) Mon 31-Aug-15 19:15:44

Re: Community Area still down since Saturday--29 Aug 2015???

[re: Oliver341] [link to this post]

Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

_{^{The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.}}
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Apprentice
(knowledge is power) Mon 31-Aug-15 19:25:30

Re: Community Area still down since Saturday--29 Aug 2015???

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

A disgruntled customer(s)? tongue

_{plusnet user}

Oliver341
(eat-sleep-adslguide) Mon 31-Aug-15 21:02:22

Re: Community Area still down since Saturday--29 Aug 2015???

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
Have they suggested there has been an attack? On both the main site and the community, excluding the forums?

Not as far as I'm aware, just picking up on what jelv said, and your comment about backups.

Oliver.

jelv
(knowledge is power) Mon 31-Aug-15 23:59:50

Re: Community Area still down since Saturday--29 Aug 2015???

[re: Oliver341] [link to this post]

I find it very odd that "maintenance" which takes an extended length of time was started without any prior warning via service status. It must therefore be that something adverse and unexpected occurred and the most likely event of that type is some form of attack.

jelv

Plusnet user since November 2001

Chrysalis
(legend) Tue 01-Sep-15 02:33:39

Re: Community Area still down since Saturday--29 Aug 2015???

[re: jelv] [link to this post]

hardware issues.
database crash

other possible reasons I would put as likely as an attack.

Sky Fibre Pro BQM - IPv4

jelv
(knowledge is power) Tue 01-Sep-15 07:54:12

Re: Community Area still down since Saturday--29 Aug 2015???

[re: Chrysalis] [link to this post]

If you look at http://usertools.plus.net/status/archive/ you'll see that whatever took this down is associated with what took down the main portal last Thursday as they have the same problem id. I'd be very surprised if there was any common hardware or databases between those two.

jelv

Plusnet user since November 2001

ChrisAO
(learned) Tue 01-Sep-15 08:12:11

Re: Community Area still down since Saturday--29 Aug 2015???

[re: jelv] [link to this post]

I mentioned here about the Library being down, if you click on the direct link it's not even showing a holding page whereas the other community sections are shocked