"Easynet" is actually Sky.

Yes, but not being a Sky customer, there isn't a lot I can do about it. It seems to be an issue in their number porting system from what I understand.

Terrible the way Plusnet pretend to have suppliers and they are not all part of the same BT group

Interesting that your line is still connected to Sky's equipment. My Sky fibre phone line appears to be still connected to BT and I was wondering about that.

I have been lead to believe that as it was a Sky supplied number, when it is ported it is not connected to the BT network per se. My understandiing is that the number enters the Sky network and is then forwarded to the BT equipment. It appears that this forwarding is causing the intermittent problem.

They're probably referring to the routing. Even when you port, the original RH (range holder) still has to tell those calls where to go.

To the OP, I would contemplate speaking with Ofcom and getting them to raise the issue with Sky. Networks/CPs are required to present valid CLIs of which is not happening here because any number starting 01 would then become 001 (America country prefix) and so on.

Matt

Since the standard lines of resolution have failed, Ofcom seems the logical step here, I agree. It doesn't seem anyone else is able to pressure the issue.

In reply to a post by BatBoy:

Terrible the way Plusnet pretend to have suppliers and they are not all part of the same BT group

Interesting that your line is still connected to Sky's equipment. My Sky fibre phone line appears to be still connected to BT and I was wondering about that.

Maybe they don't have the newer llu kit svbn or whatever they call it in your exchange , as the older ex easynet kit only did dsl , that wouldn't matter with FTTC

In reply to a post by BatBoy:

Terrible the way Plusnet pretend to have suppliers and they are not all part of the same BT group

Interesting that your line is still connected to Sky's equipment. My Sky fibre phone line appears to be still connected to BT and I was wondering about that.

makes me chuckle too,them referring to their suppliers who are BT wholesale or Openreach

Edited by tommy45 (Thu 24-Dec-15 19:04:20)

In reply to a post by tommy45:

makes me chuckle too,them referring to their suppliers who are BT wholesale or Openreach

As RevK / AAISP keeps talking about on his blog, they are the same legal entity, BT PLC with only one company registration number. The problem is BT PLC has made certain undertaking to OFCOM to keep these entities separate, so that everyone is treated the same. This was how our regulator got around the complexities of not splitting up BT!!

Post deleted by RobertoS