I wonder if you and he have been moved to the new network ....

Would trace route not reveal this ?

C:\Users\conor>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.246.90]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    10 ms     9 ms    10 ms  lo0.11.central11.ptw-bng01.plus.net [195.166.128.171]
  3     9 ms     8 ms     8 ms  irb.11.PTW-CR02.plus.net [84.93.249.18]
  4     8 ms     8 ms     8 ms  ae2.ptw-cr01.plus.net [195.166.129.4]
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *     ^C

And whatever happened it occurred at 9pm Sunday...

BQM from Sunday

link doesn't work
from a post by Bob Pullen one way to check is to look at closed tickets on your account

I'm getting a similar Tracert..



C:\Users\John>tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.244.71]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms PNHUB1 [192.168.1.254]
2 27 ms 12 ms 12 ms 195.166.130.211
3 12 ms 11 ms 11 ms link9-central10.pcl-ag06.plus.net [84.93.249.177]
4 12 ms 12 ms 12 ms ae1.ptw-cr01.plus.net [195.166.129.0]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.

Edited by deleted (Tue 12-Jan-16 23:15:27)

My Broadband Ping

and this is Monday.

My Broadband Ping

And its the same right up to today.

Obviously an issue you got, but dont use bbc for diagnosing as they currently blocking icmp/udp.

I checked the BQM and its now shows this.

My Broadband Ping

Looks like the dropped packets have stopped.

I'm at work so can't test it till later but it certainly looks healthier.

Edited by ConorMK (Wed 13-Jan-16 12:52:28)