In reply to a post by ian72:

All via Internet yes - but a pretty good proportion of the population have smartphones these days so have an alternative method at getting at online support other than their main broadband line. Phone is still needed for those that don't have this option or would prefer direct conversation but Internet access is a good option for many even when their broadband line is down.

I tend to use my mobile more than my Mac anyway - and so I have shifted my money to give me unlimited on the mobile instead.

In reply to a post by ian72:

but a pretty good proportion of the population have smartphones these days so have an alternative method at getting at online support other than their main broadband line.

"Car broken down? Most folk have public transport available, so the dealership won't hurry to fix that car problem..."

You can't use 'most people' as a reason for non-service. I don't have a mobile phone at all. I have a land line.

You seemed to ignore this bit of my post:

Phone is still needed for those that don't have this option or would prefer direct conversation but Internet access is a good option for many even when their broadband line is down.

In reply to a post by camieabz:

You can't use 'most people' as a reason for non-service. I don't have a mobile phone at all. I have a land line.

If you are running a business I'm afraid you can. You are an increasingly rare breed. I should think the number of people without a landline now far exceeds the number without a mobile phone.

https://www.ofcom.org.uk/about-ofcom/latest/media/facts

6% of the population who don't have a mobile is a hell of a lot who are cut off when the landline fails!

Edited by jelv (Tue 05-Sep-17 18:14:57)

The other significant figure is "Proportion of adults who live in a mobile-only home" at 18% (up 4% in one year), which I think supports my assertion.

In reply to a post by kasg:

The other significant figure is "Proportion of adults who live in a mobile-only home" at 18% (up 4% in one year), which I think supports my assertion.

No landline here. Well we have one in the cupboard for "testing" purposes.

In reply to a post by ukhardy07:

In reply to a post by kasg:

The other significant figure is "Proportion of adults who live in a mobile-only home" at 18% (up 4% in one year), which I think supports my assertion.

No landline here. Well we have one in the cupboard for "testing" purposes.

Handset you mean, You have a landline of course unless your on FTTP?

University students are also adults. Those living in Halls of Residence or similar no doubt use the supplied wifi. As far as they are concernrd, no lsndline.

In reply to a post by RobertoS:

University students are also adults. Those living in Halls of Residence or similar no doubt use the supplied wifi. As far as they are concernrd, no lsndline.

I assumed by "we have one in the cupboard" meant they have a handset for testing and so must have a line to plug it into for said testing?