Similar situation other than I can only get ADSL1 no fibre yet the offer I was given for BB was also £12.00 a month which after some prodding then came down to £10.00 a month with PN LRS or monthly LR having to be taken/renewed.
Your deal for a FTTC product seems to be good, I am still pondering whether to stay with PN but doing the maths from other ISPs I might well migrate, I don't get the cheap headline PN deals/offers due to the exchange being market A and not in a PN "low cost area".

In reply to a post by adslmax:

two year deal should be banned. Not allow more than 18 months on the residential.

I was surprised when I saw Tesco was offering a 24month contract on their phones. I guess the market/companies will continually push up the contract period.
I always liked the 30 day contract that Zen, Idnet & others offered. Since Fibre though I believe that has changed a bit.

In reply to a post by Vorlon:

I was surprised when I saw Tesco was offering a 24month contract on their phones

Pretty much all phone contracts are 24 months IME.

They've been kind enough to send me an email to remind that my contract is nearly up and offer me a new 12 month deal.
The price they offer me is £20.99 for ADSL. The problem I have with this is that I rang them a few months ago and they told me at the time they'll offer me same deal as for new customers (£18.99/month for 12 months at the time). Now their new customer pricing is still the same but with a 18 month contract.
I reckon I'll move to EE fibre, it works out at £22/month after cashback.

Phone retentions again, the email is just their opening offer.

The final offer I got a few hours ago for ADSL1 BB via a market A exchange (12 month contract) was £8.50 per month with monthly line rental (£18.99) on top of that or I could purchase the 12 month line rental saver package for £197.88p

New customers in low cost areas pay £0 for BB and £18.99 for monthly LR (18 month contract ) or you can purchase the 12 month LRS for £197.88, those not in a PN low cost area would pay £7.50 for BB plus £18.99 monthly LR or LRS.

I was wondering with FTTC if BT had better speed reliability than PlusNet, as per this 4 month old review suggests:-
https://www.ispreview.co.uk/index.php/2017/06/h1-201...

I do favour PlusNet's UK call centres over those of BT, but is the trade-off your broadband speed?
ideally I'd prefer to be with Idnet/Zen/AAISP, but as with others it's down to affordability .

I looked at Sky too, but I'm not quite sure what sort of service and call centre support they provide let alone the speed/quality of their Broadband

I guess other forum members have had to weigh up BT vs Plusnet recently when considering renewing their Broadband service? I keep being drawn by the possibility that I may have more solid fibre speeds. At the moment the Plusnet Hub reports Line rate at 79.99/20Mbps, yet often it struggles for a stable 72Mbps. I appreciate that's not to be sniffed at and when it's working well it's excellent. I just wonder for similar money if I could do better?

In reply to a post by Vorlon:

I was wondering with FTTC if BT had better speed reliability than PlusNet, as per this 4 month old review suggests:-
https://www.ispreview.co.uk/index.php/2017/06/h1-201...

There is some evidence that you lose 1Mbps or so due to Plusnet's profiling system, although whether this still applies now that they have dropped traffic management I don't know. Other than that, your speeds should be the same with either. I have had no speed issues with Plusnet, even at peak times.

A quick look at websites tells me that at first glance PN Fibre Extra is £29.99 a month just now to new customers and BT Infinity 2 is £44.99 a month, the prices are for 12 month contracts.

I was offered £7.50 pm for ADSL at a Market A exchange a couple of months ago. John Lewis broadband which is run by Plusnet, would have been cheaper.

Edited by Michael_Chare (Fri 13-Oct-17 23:04:41)