Add "We" is ? Nobody we have seen here taking G.Fast has mentioned a new line install.

Presumably the engineer visit in this case was for the reason described by the OP. Checking the line was in good enough condition before going ahead.

Engineer here as he test earth on the line all passed he going to the cabinet now be back in half an hour. He told me you should get 330/50 pretty spot on but he will check for me on his test kit when he get back from the gfast cabinet

In reply to a post by RobertoS:

Add "We" is ? Nobody we have seen here taking G.Fast has mentioned a new line install.

Presumably the engineer visit in this case was for the reason described by the OP. Checking the line was in good enough condition before going ahead.

Engineer here as he test earth on the line all passed he going to the cabinet now be back in half an hour. He told me you should get 330/50 pretty spot on but he will check for me on his test kit when he get back from the gfast cabinet

As I said, I can't comment on what was or was not done on *this* install.

But there is no reason why an ISP has to take over a circuit, and not do a new provide in principle, so I don't quite understand why that concept was so bothersome to you. Indeed with SOGFAST and SOGEA it might be preferential to install a new circuit now.

In reply to a post by therioman:

In reply to a post by RobertoS:

Add "We" is ? Nobody we have seen here taking G.Fast has mentioned a new line install.

Presumably the engineer visit in this case was for the reason described by the OP. Checking the line was in good enough condition before going ahead.

Engineer here as he test earth on the line all passed he going to the cabinet now be back in half an hour. He told me you should get 330/50 pretty spot on but he will check for me on his test kit when he get back from the gfast cabinet

As I said, I can't comment on what was or was not done on *this* install.

But there is no reason why an ISP has to take over a circuit, and not do a new provide in principle, so I don't quite understand why that concept was so bothersome to you. Indeed with SOGFAST and SOGEA it might be preferential to install a new circuit now.

There is one quite big reason that ISPs tend to take over lines rather than install new ones and that is cost.
The wholesale cost for a migration can be lower than 10% of the cost of a new install.

Thanks
Dan

I had an engineer visit in March when I migrated G.Fast > G.Fast. Engineer brought a new MT992, ran all the line checks and confirmed everything was fine and I was happy, I've been on G.Fast since March 2018 so he was a bit surprised that he had been sent - I got a nice new modem to replace my old one which was a bonus

It's not a big surprise that Max had one for a new install....

In reply to a post by danielhyde:

There is one quite big reason that ISPs tend to take over lines rather than install new ones and that is cost.
The wholesale cost for a migration can be lower than 10% of the cost of a new install.

I'm fully aware of the costs. That is not the point I was making. There seemed to be some assertion on what would be done. I think from this thread in this case there was no new circuit in any case.

The point I was making was simply that there is no reason you can't, and in some cases it might be preferable, to have a new circuit installed, and that for us, as a general rule, we normally do exactly that, but we're not aimed at consumers.

In reply to a post by MHC:

How do you know it is 180m from cabinet as you are not connected.

In reply to a post by MHC:

You do not know which cabinet you will be connected to ... so another of your fairy stories.

You what?

Of course he knows what cabinet he will be connected to. It's listed on the Wholesale checker.
He's taken hundreds of pics of it.

In reply to a post by MHC:

So, if you are connected why are they installing a line tomorrow ... You just keep spouting rubbish and fairy stories.

He's already connected to cabinet 8. He has (now had) FTTC from it for over 7 years.

Clearly you don't like him and think he makes things up, but he knows what cabinet he's connected to.
The PCP doesn't change with an upgrade to G.Fast.

I thought I made it clear in my "post-installation" reply to the OP that I now realised an engineer visit is normal to check the line is up to scratch from the technical aspect.

Openreach are still, it seems, taking the safety first approach they initially did with FTTC. Engineer visit and installation of the modem, plus a check for success. I have no problem with that either.

The issue was that he had been told a new line had to be installed. I was proved right! It was unnecessary.

What would have happened if the earth test or the final test failed is a different question. Similarly with your upgrade.

Just because he has one line connected to a cabinet, does not mean the second will be too. My sister in-law had connections to two cabinets plus an EO at one time. Friends of theirs likewise.

A friend close by here has his residential line to one cabinet and business to a second.

In reply to a post by MHC:

Just because he has one line connected to a cabinet, does not mean the second will be too.

99.99% of the time it does.

It's a migration. 100% of the time that will be the same line on the same cabinet.

Read what he posted - it was to be a NEW line installed.