I'm fully aware of that.

In reply to a post by MHC:

I'm fully aware of that.

I knew you would be thats why I never mentioned it

In reply to a post by MHC:

I'm fully aware of that.

No problem!

(Was also thinking about other readers of this thread who might not be aware of that - questions about whether it's possible to upgrade to FTTP and simultaneously port the landline number away seem quite common, along with follow-on frustrations that it is in fact not possible!)

Just had a discussion with PN regarding this and remin ded them the line is still "in contract".

The advisers told me to:

1. Initiate a VoIP migration of the existing number

2 . When the migration request is received it will start the cancellation process and PN will contact us.

3. Then to confirm with PN that I want to move from FTTC to Full Fibre / FTTP and arrange an installation date.

Pricing willl be based on those already discussed - which may not be great but will, when the. call package is eliminated, give a good saving. Contract will restart for 18 months.

The fact that there will be a "delay" between migrating and the FTTC cut-off is interesting.

Am I confodent with what I have been told? Probably 90%! Before any commitment - I will go through it again and get it in writing as keeping the number is essential as it has been there for near 60 years and known by too many to inform of a change especially as many will be elderly too.

Finger crossed it works,

I think setting up the VOIP migration first is a good move as keeping the voice number is vital. I am a little concerned that when they contact you (step 2) and you request FTTP migration (step 3) someone at Plusnet decides to cancel the VOIP migration to allow the FTTP migration to happen.

I am probably worrying over nothing but stranger things have happened.

Edit: corrected error

Edited by deleted (Tue 28-Jun-22 12:34:25)

Hence the 90% and getting it in writing!

It will be a couple of months before I initiate it as visits to teh F-i-L are every 10-12 weeks and need to get everything lined up and ready!

In reply to a post by dect:

Finger crossed it works,

I think setting up the VOIP migration first is a good move as keeping the voice number is vital. I am a little concerned that when they contact you (step 2) and you request FTTP migration (step 3) someone at Plusnet decides to cancel the VOIP migration to allow the FTTP migration to happen.

I am probably worrying over nothing but stranger things have happened.

Edit: corrected error

It would be highly unusual for Plusnet to *not* honour the number port request. In any event the number simply would not move - it wouldn’t disappear into the ether - unless they were catastrophically incompetent.

What is more likely is that there is disjoint / additional delay between the FTTC cease and the FTTP being kicked into operation.

I would plan for the latter, rather than the former.

That is one of te issues to consider too ...

It will need careful planning so that I can get VoIP running then back to get the FTTC to FFP move completed abd everythung added.

Written confirmation of the process and timescales will be the key to it - then if they faik, I can kick te appropriate people.

Have to say I'm not entirely convinced it'll work. But good luck to MHC for being a crash-test dummy and giving this a try!

In reply to a post by MHC:

The fact that there will be a "delay" between migrating and the FTTC cut-off is interesting.

I haven't done this myself, but I am lead to believe that the delay is between "requesting" the number port, and the number port taking place. Sipgate say this is typically 7 working days (here).

Once the number port has taken place, the PSTN should be terminated immediately, along with the