I have a fibre connection so my download speed theoretically can be as high as 40Mb/s.

However, as my allowance is measured in Megabytes and my router works in Megabits, there being 8 bits to a byte on the internet, this equates to nearly 100Gigabits in one hour, in theory possible in around 50 minutes. I have never been able to download at anything over about 15Mbs and generally the maximum sticks around 8Mb/s even though the line is rated at 40Mb/s.

I shall switch my router off tonight and see what i get in the morning.

Cheers

have you got something like bit torrent running? if so stop it from running at startup

Got Skype installed on a computer perhaps?

If so you may need to look into disabling its SuperNode mode

No bit torrent installed and Skype not installed.

You might find this interesting and also hopefully have some idea as to what's going on:

Yesterday between 17:00 and 18:00 my thinkbroadband monitor recorded data upload of 2.7Mb. Plusenet recorded data upload of . . . .wait for it. . . . .590.0684Mb ! ! !

During this time, only my personal laptop was on and I only used it for checking email and news items etc.

How on earth can that be possible without me knowing it especially as I uploaded nothing?

My wireless is now disabled and all computers are connected with LAN cables.

Is it at all possible that there is a fault at the exchange allowing someone else's data to be using my connection. Can't think of anything else really.

Help please. . . . else I'm either going to be cut off or it's going to cost me a fortune.

Kind regards

Hi, have you used BBC iPlayer? If so it installs KService a Peer 2 Peer sharing application and that will eat up your bandwith.

http://www.pcadvisor.co.uk/forums/2/consumerwatch/30...

http://www.opinionatedgeek.com/Blog/blogentry=00175/...

I didn't think iPlayer used p2p these days - both those links are several years old.

According to this Register article it was stopped in April 2009 with the launch of a new version of iPlayer.

Looks like a fault @ PN end.

Have a look at the stats maintained by the router to see what it says is going along the WAN.

Did you get this sorted?

I have a 6.6M line and I can download a 3G linux DVD in around 1.5hrs and that has maxed the line.

If you share your line connect speeds we could work out the max download per hr that is physically possible. If your ISP is reporting you are downloading faster than that, then they have a fault at their end. If you are downloading slower then the maximum, it could be someone else is 'using' your service. I would change the wireless password.