Thinking of Changing to Sky.

Hi everyone,
I'm currently a Virgin National customer and my exchange is due to have FTTC installed later this year. In order to get FTTC I know I'll have to change isp and as I have Sky TV already, I thought I might change to them. I have one or two questions to ask:

On the Sky website it says that my address/phone line is not in Sky's Network area (I'm presuming this means LLU), but on Samknows it says that my exchange (NEWAS) IS LLU'd! Is one database wrong, how do I find out which one?

Do I have to change telephone number if changing over to Sky (broadband, calls, line rental).

I'd be grateful for any advice,

Thanks in advance.

Try the sky checker with some other phone numbers from the local area to see if they can get the service. Do you have any relatives nearby? What you want is someone with a BT phoneline.

Also, just because your exchange is getting fibre doesn't mean you'll be able to get it. Only certain cabinets in an exchange area are being upgraded. If you post your postcode then I or someone else on here will check the December BT leaked file to see what cabinet the post code connects to.

In reply to a post by Kr1s69:

If you post your postcode then I or someone else on here will check the December BT leaked file to see what cabinet the post code connects to.

thanks to MrSaffron

http://www.coolwebhome.co.uk/fibre/checker.php

Hi, thanks for the speedy reply. I've tried a couple of neighbours numbers who I think have a BT number and they're not in the Sky LLU area either.
My postcode is NE38 9DZ.

Thanks for your help.

The results are:


Postcode Exchange Service Type Probability Speed Increase Phase
NE389DZ WASHINGTON FTTC 100% 15 8a
I presume that I will be able to have FTTC from an isp which offers it, once the cabs are installed?

Once the cabinet is in place then yes

Anyone any views/experience of having to change telephone number when moving to Sky?

They should let you port the number

Seamless from BT/O2 LLU.......

Thanks for your responses so far, but I'm also puzzled about part of my original post:

On the Sky website it says that my address/phone line is not in Sky's Network area (I'm presuming this means LLU), but on Samknows it says that my exchange (NEWAS) IS LLU'd! Is one database wrong, how do I find out which one?


Anyone have ideas?

I've found inconstancies and plain errors on almost all the checkers.

Openreach is coming Thursday to install Sky Fibre and still the usual checkers say I can't get FTTC so I'll find out if any of them are right then.

I know what FTTC cabinet I'm on and it's up and running and in commision so I'm hopeful.

OK thanks, I might try to order from them. If I get their ADSL product initially, will I be able to change onto FTTC with Sky when my cab is live later this year, or will there be a minimum contract period for ADSL before I can switch?

Thanks again for any info.

Most providers will extend the contract, so if 6 months left and new contract is 12 months, it becomes 18 months

Do you have the exact wording, as for a LLU telephone number Sky sometimes don't recognise them (or it may be a virgin block and they assume you have cable)

Landline check result
See below for Sky Broadband & Talk availability for the following telephone number:

01914******
NE389DZ
Sky Broadband Everyday Lite and Unlimited are not currently available in your area, but you can order Sky Broadband Connect.

You'll need to take Sky Line Rental with Sky Broadband Connect.

In reply to a post by magpie:

Landline check result
See below for Sky Broadband & Talk availability for the following telephone number:

01914******
NE389DZ
Sky Broadband Everyday Lite and Unlimited are not currently available in your area, but you can order Sky Broadband Connect.

You'll need to take Sky Line Rental with Sky Broadband Connect.

Lack of capacity on the exchange?

In reply to a post by ste211270:

In reply to a post by Kr1s69:

If you post your postcode then I or someone else on here will check the December BT leaked file to see what cabinet the post code connects to.

thanks to MrSaffron

http://www.coolwebhome.co.uk/fibre/checker.php

Yeah thanks to Mr Saffron for that checker

It says that the probability is 100% which I assume means that the FTTC will definently go ahead despite the results being based on December 2011 data?

The speed increase figure is 11.05 so I should get around 33 Mbps compared to the 3 Mbps I get on ADSL !

The 100% means all of the telephone lines in that post code go to the same cabinet, and its scheduled to get FTTC. Where you see percentages less than 100% you'll see multiple entries in the data for each cabinet covering that post code. Sometimes you could find that not all cabinets covering a post code would be upgraded and so you've got a bit of a lottery.....

I wouldn't worry about it being from December - the data is only updated every few months (April just released) and doesn't always leak (April hasn't yet.) The main difference is just to add data for newer phases that have been announced since December.

So good news having 100% in the results then.

I really can't wait where as if I was already getting 10 Mbps+ on ADSL I would not be so eager to upgrade because the benefits wouldn't be so great !