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A few weeks ago I moved from Fibre unlimited where is was getting 40/10, to Unlimited Pro.
Before switching to Pro, I unlocked the modem and my max attainable rate was 76344 Kbps and when Pro was activated my sync speed was 76,337kbps.
This stayed the same, and stable for about 2 weeks when I needed to reboot the Sagem router. After rebooting the router, my sync dropped to 68768kbps. I've checked the modem again and the max attainable rate now reads 81028kbps!
My ping has also got much worse. When at 76,337, I was getting 6 or 7ms ping when pinging bbc.co.uk and now when at 68,768kbps it's 19 or 20ms.
(Upload sync has stayed at 20,000kbps throught my time on Pro)
Could anyone please shed any light on this and advise me if there's something I can do about getting my better speed and ping back?
Edited by deleted (Sat 24-Nov-12 15:26:56)
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As takeup of VDSL2 increases crosstalk becomes a much larger issue than it was with ADSL, so if you were an early user on your cabinet then this is to be expected.
The change in latency may be the Openreach DLM turning up interleaving depth due to errors.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Hi,
Thanks for replying. Does this mean there's nothing that can be done to improve matters?
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Basically yes, interleaving may have increased depth due to crosstalk as stated
& the sync lowered for the same reason.
You can only resolve it probably by a) making people leave fibre broadband or b) physically moving closer to the green cabinet. Both are not possible...
The max sync is a perfect situation and assumes no interleaving required. It's not a realistic situation.
The system is automatic so not controlled by sky and any fibre provider would have resulted in the same.
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Thank you. I probably did the wrong thing in rebooting my modem and router a few times after I noticed the sync had lowered. Not sure if my pings increased the first time I noticed my sync drop. I guess that there's no way to have interleaving turned off 
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Not on fibre no
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Thanks. I was hoping leaving everything alone for a couple of weeks may help!
*instert expletive here!*
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I'm on 40/10 I think I'll stick to that for a while, don't really need the extra speed to be honest, most things download in a reasonable time anyway.
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Benbird7 Im on Sky 40/10 to and look at my speed !
Wonder if I will ever get that high, lol
Though I use speedtest.net and get 38Mbs
"]Sky Fibre 40/10
Serviio to Sony BDP s570
Palicomp i5 3570K 4.5Ghz, Powercolor HD 7850 Graphics
 Edited by garbageguy (Mon 26-Nov-12 19:42:18)
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I always find the tbb tester shows lower, I go by speedtest.net  .
Look at this:
http://www.thinkbroadband.com/speedtest/results/id/1...
Speedtest.net straight after:
http://www.speedtest.net/result/2333616988.png
tut tut.
Edited by deleted (Mon 26-Nov-12 20:40:36)
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And as I've found in testing ookla favours a peak figure, we feature an average figure. Old record but that an the 1024 vs 1000 usually explains all the differences when I plot the data seen by both testers.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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What explains the differences between the TBB Flash and Java testers?
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Here's mine
http://www.thinkbroadband.com/speedtest/button/13539...
http://speedtest.net/result/2334287193.png
Using wifi hence not hitting full 80Mbps as my signals not amazing in here.
It's always like this. Downloads etc agree with the speedtest.net result
Edited by ukhardy07 (Tue 27-Nov-12 04:50:38)
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I get the same variation... Here's mine with BT...
http://speedtest.net/result/2334358746.png
http://www.thinkbroadband.com/speedtest/button/13539...
Some difference there.. lol both done within 2mins of each other
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Java and flash versions. Some people get same results on both, and others don't.
So it could be the AV suite people are running, some are finding that turning off AV can help boost speeds.
In short I can spend time writing and testing new speed tester software or I can spend time trying to get the old java working, only to have to change it again when next java/av updates bork us again
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I think a native HTML5 speed tester makes more sense that a proprietary legacy system.
Doesn't Adobe Edge offer a migration path from Flash to HTML5?
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If you want the pretty graphics and not the data to be the driving force
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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I was thinking it would be easier to migrate the flash app which works rather than the java app which doesn't. The graphics aren't as important as cross-platform compatibility - HTML5 is supported by all platforms.
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HTML5 is not supported by all browsers, and ask any one who has written any, and they vary widely in how well it works from browser version to browser version.
I would talk about what the actual plans are, and where I was with them, if I did not believe that others might lift the ideas
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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HTML5 is supported by Firefox, IE, Chrome, Webkit, OSX, Linux, Windows Phone, IOS and Android. Seems to be just what you need to have a speedtest that works on all platforms.
But there's nothing worse than having free software copied and licensed by others.
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I know what Mr Saffron is saying, but why not change the 1024 vs 1000 if it's causing that bigger difference?
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Change has been done, just doing lots of other changes too, like letting the flash link back to your thinkbroadband profile
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Change has been done, just doing lots of other changes too, like letting the flash link back to your thinkbroadband profile
That will be good
James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
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Great thanks for letting us know Mr S
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Not sure what's going on now. I've been connected at 69,020 for a few days now (and I still am). I have just checked the modem and my downstream SNR is 2.8 and max attainable speed is around 66,000! Last thing I'm going to do now is reset my modem or router unless absolutely necessary. What on earth is going on with my line?!!!
Edited by deleted (Sat 01-Dec-12 23:47:21)
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I suspect going back to 40/10 will get your fast path back but of course you trading speed for latency.
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In future html5 will be supported by more not less, as now some devices are losing flash support.
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Like I don't know that
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Like I don't know that
kinda inevitable when the maker of flash decides to withdraw it!
James BT Infinity 2 19/09/2012 - Estimate 44.6/6.5 - Install 52/12 - Actual 46 / 8 Mbps
13 years of broadband - 1999 ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(19M/16M)/BT FTTC(46M)
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