Sky TV

I am with o2 at the moment soon so Sky think to be migrated I don't think so mainly because sky wont give me a non premium phone number and that they want to charge me £2.50 pm for sky tv which i don't have or want this cant be legal can it

What's not legal? They're offering discounted pricing for people who take multiple products.

So you want to be charged for a service you don't have or want I don't think so

Your paying a set price for broadband and that's what is being provided. If someone gets a £2.50 discount for taking an additional service that's ok. You're entitled to the same discount if you also take the additional product.

You're not being charged more, people who have Sky TV are being charged LESS due to taking multiple services. Perfectly legal and you'll find lots of companies do it as part of bundling and reduced billing costs.

If I go to Virgin and take multiple services, the costs come down. Same with BT and Talk Talk. I can't see them all doing something like that if it wasn't legal.

Also, Sky's phone number is not a premium one. 0844 costs are usually only up to about 5-6p per minute, depending on your current phone provider. Yes, it's not included in your "free" call packages, but it's hardly a "premium" rate.

If you have two services from the one provider it is usually cheaper.

Gas AND electric from British Gas gives a discount.

Up to you - take it or leave it but no point in complaining about it!

Also is it not the case that calls to the Sky number are not charged if done on a Sky line rental product?

In reply to a post by MrSaffron:

Also is it not the case that calls to the Sky number are not charged if done on a Sky line rental product?

It is. But a lot of O2 migrants not opting for Sky Talk will find their calls to Sky customer support quite expensive, them having been used to 0800 support over the years.

In reply to a post by MrSaffron:

Also is it not the case that calls to the Sky number are not charged if done on a Sky line rental product?

Indeed, it is "free" if using Sky Line Rental, alternatively I have found a non 0844 number for them which I continue to use.

In reply to a post by Nighty1973:

Also, Sky's phone number is not a premium one. 0844 costs are usually only up to about 5-6p per minute, depending on your current phone provider. Yes, it's not included in your "free" call packages, but it's hardly a "premium" rate.

I believe that the EU are now considering them to be "premium" rate.. and don't forget that as they are NOT included in any of the call packages a call connection fee will be levied by their call provider as well... sometimes as high as 15p per call... so several calls to Sky (holding to get through, then being on to technical support) can soon become expensive.

Just my 2p's worth.

In reply to a post by CJT:

I believe that the EU are now considering them to be "premium" rate..

I consider anything which costs more than 01/02/03 to be "premium", since I have to pay a premium over "normal" numbers to ring them.

Ah, where would we be without the EU telling us what to think

I see where you are coming from, but to me a premium rate is 50p or more per minute on an 09 number.

Think of it this way, Free calls, Standard charges and Premium charges. If 5-6p per minute is premium, what is standard?

Let's not forget, it's not that long ago that we didn't have these "all inclusive" calls packages at all and paid for ALL our calls. The telephone companies still have to make money somehow, and if we only pay a relatively small monthly fee and nothing else, then where are the profits going to come from?

In reply to a post by Nighty1973:

Think of it this way, Free calls, Standard charges and Premium charges. If 5-6p per minute is premium, what is standard?

Free - 0800
Standard - 01/02/03
Premium - anything more than standard

01/02/03 might be inclusive, but they aren't "free", since a subscription needs to be paid.

I have to say that Oliver321 beat me to it..

If I have to pay over my subscription charge for the "inclusive calls" bundle, and it's not a competition or premium rated text then it's a "premium" cost.... it's over and above what I already pay..

For instance.. I pay a subscription charge to Sky for my TV services.. why should I then pay more for the privilege of speaking to someone about Sky's confusing bills.. I didn't make them confusing Sky did....

I hope that clarifies it...

In reply to a post by CJT:

For instance.. I pay a subscription charge to Sky for my TV services.. why should I then pay more for the privilege of speaking to someone about Sky's confusing bills.. I didn't make them confusing Sky did....

Ha! You pay, I presume, your taxes - have you ever called your Tax Office about their "confusing billing"? Having waiting on the line for 20mins on an 0845 number, talking to Sky is cheap!!

A lot of Doctor's surgeries are now on 0845 numbers also.........

As an aside, a lot of companies give a "If calling from abroad" number - this can be used to overcome he regular 0845 number premium.

Edited by deleted (Tue 05-Nov-13 16:45:12)

If your number is standard geographic and not on inclusive calls the cost can still be high as there is a 15p connection cost then the p/min.

In reply to a post by broadband66:

If your number is standard geographic and not on inclusive calls the cost can still be high as there is a 15p connection cost then the p/min.

If one was moved to Sky SMPF and had Zen line rental then there would be no connection charge, only the price per second on a call