Sky blocking websites?

Does Sky broadband block Billionuploads?

I have been trying to access the site and I am being told access denied!


billionuploads.com - Access Denied

Error code 14

Request was blocked by the security rules

I tried disabling the [censored] broadband shield, switched to 18+, tried making a custom policy but that requires something to be blocked and nothing allows access.

I can access using Tor!

I am new to Sky broadband after being force migrated from Be broadband and I have a long list of problems with the service or lack of so far. This is the latest.

Edited by Mr_Wonderful (Thu 20-Mar-14 21:45:14)

No. Use some of the internet web site is it up checks and you will see this is not working at all.

It loads fine for me.

It's not working for me or you.

and it's working fine for you.

Are we all using Sky broadband?

In reply to a post by Mr_Wonderful:

and it's working fine for you.

Are we all using Sky broadband?

I am, yeah.

http://s29.postimg.org/mrr38zaxz/bill.png

working fine for me on sky fibre, though ive never touched/set up the network filtering thing though so its like it was before they started to offer it

Ash

Blocked here too on Sky fibre. I have never enabled the broadband shield either.

Screenshot

Can I suggest people who have it working and not working post a trace route.

We all assume its a blocking issue, but even on users of the same ISP there are times when different routing can cause problems like this.

Text

1 23 45 67 89 1011 1213 1415 1617

Tracing route to billionuploads.com [199.83.132.170] over a maximum of 30 hops:    1    <1 ms    <1 ms    <1 ms  SkyRouter.Home [192.168.0.1]  2     *        *        *     Request timed out.   3    37 ms    25 ms    23 ms  02780a02.bb.sky.com [2.120.10.2]  4    24 ms    23 ms    24 ms  ip-89-200-134-192.ov.easynet.net [89.200.134.192]   5    23 ms    23 ms    23 ms  out0.pi0.enlba.isp.sky.com [90.223.205.134]  6    42 ms    23 ms    23 ms  5adfcd87.bb.sky.com [90.223.205.135]   7    25 ms    23 ms    26 ms  ip-89-200-134-191.ov.easynet.net [89.200.134.191]  8    30 ms    23 ms    23 ms  te0-1-0-5.er10.thlon.ov.easynet.net [89.200.134.127]   9    24 ms    24 ms    23 ms  ae3.lon10.ip4.tinet.net [77.67.74.93] 10   115 ms   114 ms   119 ms  xe-4-3-0.was12.ip4.tinet.net [213.200.80.25]  11   109 ms   109 ms   110 ms  incapsula-gw.ip4.tinet.net [173.241.130.198] 12   121 ms   117 ms   119 ms  199.83.132.170.ip.incapdns.net [199.83.132.170]  Trace complete.

It's blocked now. The previous capture screen capture omitted the "powered by incapsula" logo which indicates it's incapsula/billionuploads doing the blocking.

I suspect traffic is funnelled through a proxy at Sky's end and billionuploads is seeing too much traffic coming from one IP address, something like that. Definitely not a Sky block though.

Fine for me too, with sky.

It's not listed here
Our approach to protecting copyright

All working here @11:01am Sat 22nd March '14

Fine here also @ 23:50 on the 22nd.

Now Sky LLU, transferred from O2.

Edited by deleted (Sat 22-Mar-14 23:54:01)

Its working fine now for me, was previously blocked.

If it happens again I would suggest contacting Billionuploads since it was blocked on their side.

Edited by Oliver341 (Sun 23-Mar-14 13:14:16)

Thank you, that explains it. I did get that incapsula site mentioned.

Another site which does not like the proxy that Sky uses. Is this proxy used to filter and block sites? Such as the one used to block access to child porn sites among other things?

I never had the problem with Be broadband. Perhaps because Sky has more users, it becomes more easily noticed.

In reply to a post by Mr_Wonderful:

Another site which does not like the proxy that Sky uses. Is this proxy used to filter and block sites? Such as the one used to block access to child porn sites among other things?

Yes, the Sky IWF proxy blocks URLs but not whole sites, so the chances are just one or a few specific URLs on Billionuploads are/were blocked, and certainly not the home page. However the system works by funnelling all Sky customer traffic through a proxy server, so the destination sees tons of traffic from one IP address and locks it out for "suspicious activity". Hence the block message you saw.

I just changed over to sky from Be.. its not blocked here at 6:17pm.

Be did used you block things or attempt to block them because I remember sites similar to billionuploads being blocked. As Oliver says its usually blocked because of a specific url. Eventually it usually unblocks.

Works for me.
Also not on broadband shield as i turned it off.

C:\Users\dualcorefrancis>tracert billionuploads.com
Tracing route to billionuploads.com [199.83.132.170]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms fw [192.168.0.1]
2 * * * Request timed out.
3 12 ms 7 ms 8 ms ip-84-38-37-10.easynet.co.uk [84.38.37.10]
4 7 ms 7 ms 6 ms ae-1.r00.londen01.uk.bb.gin.ntt.net [83.231.199.161]
5 110 ms 101 ms 110 ms ae-1.r03.londen01.uk.bb.gin.ntt.net [129.250.3.37]
6 110 ms 113 ms 112 ms ae-6.r02.amstnl02.nl.bb.gin.ntt.net [129.250.3.9]
7 14 ms 15 ms * ae-3.r23.amstnl02.nl.bb.gin.ntt.net [129.250.2.158]
8 111 ms 116 ms 106 ms ae-7.r21.asbnva02.us.bb.gin.ntt.net [129.250.2.144]
9 109 ms 107 ms 109 ms ae-2.r00.asbnva02.us.bb.gin.ntt.net [129.250.3.114]
10 100 ms 101 ms 101 ms xe-0-5-0-23.r00.asbnva02.us.ce.gin.ntt.net [129.250.206.6]
11 102 ms 104 ms 103 ms 199.83.132.170.ip.incapdns.net [199.83.132.170]
Trace complete.

thepiratebay.se blocked site

C:\Users\dualcorefrancis>tracert thepiratebay.se

Tracing route to thepiratebay.se [194.71.107.27]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms fwr [192.168.0.1]
2 * * * Request timed out.
3 * * * Request timed out.
4 5 ms 5 ms 5 ms lag1-1.ar10.bllon.isp.sky.com [89.200.131.233
5 * * * Request timed out.
Trace complete

Edited by francisuk25 (Tue 15-Apr-14 17:17:14)

Tracing route to billionuploads.com [199.83.132.170]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
2 * * * Request timed out.
3 37 ms 25 ms 23 ms 02780a02.bb.sky.com [2.120.10.2]
4 24 ms 23 ms 24 ms ip-89-200-134-192.ov.easynet.net [89.200.134.192]
5 23 ms 23 ms 23 ms out0.pi0.enlba.isp.sky.com [90.223.205.134]
6 42 ms 23 ms 23 ms 5adfcd87.bb.sky.com [90.223.205.135]
7 25 ms 23 ms 26 ms ip-89-200-134-191.ov.easynet.net [89.200.134.191]

Hops 4-7 on that traceroute look like Sky's filtering/proxy gear.