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Standard User billd
(newbie) Wed 26-Oct-16 17:52:31
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Switching Provider "range holder denied porting number"


[link to this post]
 
I was contacted by Sky today to tell me my broadband order had been cancelled. The reason given was that they could not port my number from Talktalk. On phoning talktalk they said they do not with hold numbers as they are not allowed to,anyway it would only lie dormant for 6 months. Sky insist the message they got was "Cannot port number,range holder denied" . Is this true and who is the range holder ? Is it Talktalk or wholesale. Any help appreciated.
Standard User deleted
(deleted) Wed 26-Oct-16 18:35:07
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Re: Switching Provider "range holder denied porting number"


[re: billd] [link to this post]
 
try this lookup https://portal.aql.com/telecoms/network_lookup.php
Standard User billd
(learned) Wed 26-Oct-16 18:48:36
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Thanks Batboy. Definately Wholesale. Still cannot figure out why they would not release the number but I,ll hastle them tomorrow.


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Standard User Discus
(experienced) Wed 26-Oct-16 19:46:33
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Very interesting. Info shows my number as still being Sky, even though BT for over 2 years..

Sorry to hijack.

http://www.marksfish.me.uk - Personal fishkeeping website
Standard User deleted
(deleted) Wed 26-Oct-16 20:04:01
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Does this checker give the current operator or the original issuer in whose block the number sits? As an example in the case of my mobile, this was originally issued by Vodaphone with a phone. I almost immediately unlocked the phone and transferred to Giffgaff and now am with BT as part of a "cheaper" broadband deal. In both cases the changes were made using a PAC code.

AQL continue to show my number as being with Vodaphone.
Standard User deleted
(deleted) Wed 26-Oct-16 20:43:15
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Yep, exactly same story here: number originally from Vodafone, ported to giffgaff, the above checker still shows as Vodafone.
Standard User deleted
(deleted) Wed 26-Oct-16 20:43:27
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Re: Switching Provider "range holder denied porting number"


[re: Discus] [link to this post]
 
The lookup shows the owner of the number who have to give permission for the number to be ported between various telecom operators. When a number is ported, the ownership isn't.
Standard User Discus
(experienced) Wed 26-Oct-16 21:44:13
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Thanks for the explanation smile

http://www.marksfish.me.uk - Personal fishkeeping website
Standard User Andrue
(eat-sleep-adslguide) Wed 26-Oct-16 22:09:13
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
Yup, same thing here. Number originally from Virgin Mobile. Been with Vodafone for over a year, that site still claims number owned by 'EE'.

Ah, just saw the explanation from Batboy. How..odd smile

---
Andrue Cope
Brackley, UK

Edited by Andrue (Wed 26-Oct-16 22:10:10)

Standard User uno
(knowledge is power) Thu 27-Oct-16 00:56:06
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
In reply to a post by Mml:
Yep, exactly same story here: number originally from Vodafone, ported to giffgaff, the above checker still shows as Vodafone.


http://www.pcapredict.com/en-gb/mobile-number-valida... is a good lookup and usually tells you the network that has the number now instead of the range holder.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User professor973
(fountain of knowledge) Thu 27-Oct-16 09:09:28
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Re: Switching Provider "range holder denied porting number"


[re: uno] [link to this post]
 
That link does not work with my number Matt - Just a long spinning validate icon. Then I get validation 'false', valid 'maybe', number type 'unknown', so would not pay for that service. The same struggle as the Uno broadband checker for me.

Edited by professor973 (Thu 27-Oct-16 09:18:08)

Administrator MrSaffron
(staff) Thu 27-Oct-16 10:53:40
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Re: Switching Provider "range holder denied porting number"


[re: deleted] [link to this post]
 
+1 to that is how I understand it working

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jaydub
(experienced) Thu 27-Oct-16 11:37:10
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Re: Switching Provider "range holder denied porting number"


[re: professor973] [link to this post]
 
In reply to a post by professor973:
That link does not work with my number Matt - Just a long spinning validate icon. Then I get validation 'false', valid 'maybe', number type 'unknown'.

Same here.
Standard User ukhardy07
(knowledge is power) Thu 27-Oct-16 13:08:51
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Re: Switching Provider "range holder denied porting number"


[re: jaydub] [link to this post]
 
In reply to a post by jaydub:
In reply to a post by professor973:
That link does not work with my number Matt - Just a long spinning validate icon. Then I get validation 'false', valid 'maybe', number type 'unknown'.

Same here.

Same.
Standard User IanBB
(committed) Thu 27-Oct-16 13:25:23
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Re: Switching Provider "range holder denied porting number"


[re: professor973] [link to this post]
 
Snap.
Standard User Oliver341
(eat-sleep-adslguide) Thu 27-Oct-16 14:12:40
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Re: Switching Provider "range holder denied porting number"


[re: uno] [link to this post]
 
In reply to a post by uno:
http://www.pcapredict.com/en-gb/mobile-number-valida... is a good lookup and usually tells you the network that has the number now instead of the range holder.

Aside from any other comments here, that page should be served over HTTPS.

Oliver.
Standard User kitcat
(experienced) Thu 27-Oct-16 14:51:08
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Re: Switching Provider "range holder denied porting number" *DELETED*


[re: uno] [link to this post]
 
Post deleted by kitcat
Standard User uno
(knowledge is power) Thu 27-Oct-16 14:53:45
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Re: Switching Provider "range holder denied porting number"


[re: kitcat] [link to this post]
 
In reply to a post by kitcat:
That link is only likely to work if you are a CP ( or other paying customer) with access to the porting number database. I expect ordinary people can not get access.


Nothing to do with being a CP. The page is their demo one which is open for all to use. Can't say why it works for us - we're not one of their customers.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User kitcat
(experienced) Thu 27-Oct-16 16:28:32
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Re: Switching Provider "range holder denied porting number"


[re: uno] [link to this post]
 
UNO

It may be that they are using a Demo into the actual Mobile porting database and that they ( we) have exceeded the number of demos attempts they are allowed!
Standard User uno
(knowledge is power) Thu 27-Oct-16 16:29:44
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Re: Switching Provider "range holder denied porting number"


[re: kitcat] [link to this post]
 
Quite possibly... but have just tried with a different number and it returned.

Who knows why it is problematic. A good tool when it works though.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host
Standard User jaydub
(experienced) Thu 27-Oct-16 18:42:11
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Re: Switching Provider "range holder denied porting number"


[re: uno] [link to this post]
 
In reply to a post by uno:
Quite possibly... but have just tried with a different number and it returned.

Who knows why it is problematic. A good tool when it works though.

Matt

Failed miserably earlier on. Working for me now both with and without the leading 0.
Standard User Nighty1973
(member) Fri 28-Oct-16 01:26:14
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Re: Switching Provider "range holder denied porting number"


[re: Discus] [link to this post]
 
Curious indeed.

I'm currently with Virgin (last 2 years), with Sky before that (at least 4-5 years) yet it still lists my number as being held by BT who I haven't been with for YEARS.

Could this explain why when I enquired about moving back to Sky a few weeks ago it flagged an issue with transferring the number?
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