Sky Broadband Database Updates

My postcode can now get FTTP via Openreach. I am able to order FTTP from a few ISP's but not yet Sky. I am in a contract with Sky until Feb 2022, so remaining with them will be the most affordable way to upgrade.

Does anyone have any idea how often they update the database so I can order from them online? I tried the manual telephone order but failed
Thanks

Edited by Mitchy_mitch (Tue 22-Dec-20 11:33:28)

In reply to a post by Mitchy_mitch:

My postcode can now get FTTP via Openreach. I am able to order FTTP from a few ISP's but not yet Sky. I am in a contract with Sky until Feb 2022, so remaining with them will be the most affordable way to upgrade.

Does anyone have any idea how often they update the database so I can order from them online? I tried the manual telephone order but failed
Thanks

It's not just a database update you need.

Sky need to have a GEA cablelink connected to the OLT that your FTTP is fed from.
They can't sell you FTTP until this is in place.
Your area may not have enough FTTP for this to be viable for Sky yet.

For this reason Sky FTTP isn't available everywhere that OpenReach FTTP is available.

Talktalk's FTTP coverage is even worse for this reason.

Edited by j0hn83 (Tue 22-Dec-20 16:26:47)

Thanks John.

That makes perfect sense. I was thinking they were using the openreach network, but why would they when they do indeed have their own backbone network. Let's hope this GEA Cablelink is connected soon so that they/ I can take advantage of this new last mile.

This could still be months away. Has anyone been in this situation themselves and have you had to wait for long?

I know sky does have their own kit in my current exchange for the fttc network.

Does anyone know if any other ISP's are buying out people's contracts with other providers?

Edited by Mitchy_mitch (Tue 22-Dec-20 17:03:05)

Might be next week, might be never. They might not feel that the outlay of the cable link cost is worth it.

OpenReach just started another GEA cablelink offer for CP's to make this cheaper and to encourage take up.

The cablelinks are on offer for £750** instead of the usual £1042.

It's not too long ago that these 10Gb cablelinks cost £10,000 each!!!

As the other poster said, it could be months or it could be never that Sky do your particular OLT/Layer 2 switch.

** It's limited to 1 order per location
Only available on FTTP only L2S (not available for a mixed FTTP/FTTC L2S).
Max 300 per CP.
Potential £87k saving on GEA cablelinks. It should encourage a bit more take up.