Router just arrived - thankfully!

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Router just arrived - thankfully!

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Have you been without broadband since the 14th ?

Yeap - spent a fortune on dialup/calls to sky etc

Still waiting on my router, was told it will be five days. but 7 working days still not here on activation day!!!

E-mailed them, no answer, called them and they said they will send another as they can't track the original order?? So if I receive two I've to let them know (yeah okay! )

Luckly I know the migration has actually happened today with confirmation from BT.com but my UK Online router and username / password etc. still logs into the same Easynet system!! I Think!
Also connection speed has increased to 8100Kbps from 4500Kbps capped speed I was on!!

Martin

I am in the migration process, these comments/feedback do not look promising... ;0(

I know one thing, if I am without broadband for 10 days, the account is cancelled and I am back with my old ISP pronto... no excuses, no bull .. I am out, simple as! This is unnacceptable and obvioulsy the customer care in Sky really needs addressing.

I will wait and see....

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Yeap - spent a fortune on dialup/calls to sky etc

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I was p****d off when i found my exchange is not going to be unbundled withing the next 6 months at least,now I'm glad it isn't ,reading this forum and skyuser forums is enough to put people off altogether.

I migrated online 6 days ago, 21st March, recieved my Router today.. 5 days, thats pretty good going and a good start...

Just need to wait to see how long I need for activation..;0)

LLU or Connect package?

The Sky Max i believe....LLU isn't it.. yeah?

Was just about to post a query `bout this ......on the connect package myself,signed up on the 24th,tv connected on the 27th and now waiting with a daily check on the bt tracker page :P

Do sky notify you via letter/mail or do i keep on checking?