I don't think they cut corners with the service other than perhaps with the offshore support, they use it more as a loss leader to entice you in to taking their other services, hence it being cheaper with Sky Talk because that's where they can make some money out of you. Murdoch doesn't give things away free or cheap because he's a philanthropist, there's always a motive that usually involves extracting more money out of you.
So they do cut corners then, on support, I don't think I could go back to Indian call centres, bad enough with BT.
Sky tries to entice people to take other services and it seems like it works, with customers that are with Sky now spending more with sky. Saying that most people I know that have sky have cut back.
I am happy with what I got, the service is fine, it is a good price for what I get and it works, not going to upset the apple cart
Adrian
Desktop machine now powered by windows 7 pro 32bit at the moment, laptop by ubuntu
On ADSL24 using C&W network.
Desktop machine now powered by windows 7 pro 32bit at the moment, laptop by ubuntu
On ADSL24 using C&W network.



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