How long has Old Colwyn been unbundled by Sky? I'm down the road in Rhos and they have no kit in our exchange, nor has Colwyn Bay Central.

Looks like it needs to be avoided for now anyway, lol.

I have a friend in Old Colwyn on Sky broadband, not sure if he's on the LLU or Connect product (have to check his router to see if it's using ADSL2) and he's been having major problems with latency and throughput since November.

Not sure but I noticed it had been done around the second week of Dec, joined up and it was ok for the first week then it all went to hell in a handbag. To be fair outside of the peak times I get around 17mb throughput on a 20mb sync but once 4pm comes that drops rapidly, my main problem is the increased latency, ping times go mad in the evening +300ms to the BBC. I didnt know Rhos had its own exchange for some reason I always thought Rhos went via Colwyn Bay.

is this affecting sky's old and new network?

The service status on the sky page has gone to all green this morning reporting no issues, yesterday it was acknowledging that there was a fault in certain areas, North Wales being one of them, unfortunately we won't be able to tell this evening.

I only joined in the past week and am receiving great speeds in the day, it does drop off a bit in the evening but not to the same extent that others have been seeing, as I don't use the internet in the evenings I'm not so bothered about it, if it happened in the day then I daresay I'd be screaming from the rooftops.

I used the sky checker to see if my exchange was enabled as samknows doesn't seem to be updating as regularly as it once was so better to check on the sky site

*edit* scrub the fix, looks like it still bad, posts coming up on sky official forums that say it's still as bad, how they are reporting no problems I don't know must be wishful thinking

Edited by deleted (Sun 16-Jan-11 14:16:18)

Just thought of some questions -
If I'm in sky enabled area will I go on to there LLU with out fail or is there a chance they will put me on Sky connect ?
What customer service like for anything i might need them for e.g problems with the service or the ordering process ?
Do the complete order online or will I have to ring them for part / all of the ordering process? Will they need to ring me?

cheers

Connected today with less than 5mins downtime all round.
Connection speed still the same though attenuation has gone up 3, will see how it settles during the 10days DLM.

ok thanks be interesting to know what happens to your connection speed etc over the next 10 days .

Should be good for 8megs