no, but you will want to check its wired properly. I would take a screen shot and then post it on the forums, there would be someone who can tell you if it wired properly, think there should be more than 2 wires not sure though

2 wires for broadband, a third can be present if it is after the master socket, this is the ring wire, but best disconnected for DSL broadband.

The phones will still ring as the microfilters reproduce this third wire for you and lots of modern phones don't need it.

said there would be an expert around

OK here are the connection stats from my router. A full week in and no change at all over the last 5 days

Joel

screenshot of router stats

OK just to update you

I rang sky customer support, after sometime they admitted they had "stabilised the line at 8mb/s"

-and said they would put it up to 17mb/sec for me.

I was told this would take half an hour so I can't report back whether this has fixed the problem.

For anyone else in the same position I would suggest not waiting until the end of DLM if you are showing noise margin over 7db without disconnection problems, chances are they aren't trying to see if your line will handle more, they are trying to see if you will settle for less !

Syncing at 15285 with noise margin at 8.3db since I called Sky.

I know they could push it further, I saw the rate changing as they tested different rates, I'm sure it could handle more but they didn't try any speed higher than 15285. Still no disconnections.

Looks like you have to keep pushing them if you want the fastest connection they can deliver. I would prefer a provider that just delivered the fastest connection they could all by themselves without having to be pushed.

Joel

Call them up and ask to have your line uncapped and put onto the gaming profile. Doing this your line will sync as fast as it can with a margin on 7dB, though I can imagine DLM will kick in again if you repeatedly disconnect or clock up a load of line errors in a short period.