i burn through 400-500 gb a month, no problem guys wrong or just lying

In reply to a post by jake19uk:

got a phone call from a very rude lady at sky broadband fair use policy deportment

How can there be a Fair Use Policy Dept when they have no Fair Use Policy?

In reference to www.sky.com/helpcentre/broadband/set-up/sky-broadband-product-infor...:

Sky Broadband Unlimited
Download speeds of up to 20Mb, upload speeds up to 1.3Mb per second and unlimited usage (with no fair use policy) allows the whole family to enjoy music, movies, and sports clips.

Do you pay for your BB? You sure you are not on the free Sky Broadband Everyday Lite with the monthly usage allowance of 2GB?

You sure you're with Sky?

Edited by XRaySpeX (Fri 25-Feb-11 01:03:32)

In reply to a post by XRaySpeX:

How can there be a Fair Use Policy Dept when they have no Fair Use Policy?

Well I presume thay have a Dept for dealing with connect users and other users not on unlimited.

Did the OP sign up for unlimited but got put on connect instead maybe?

He was probably on Connect, a lot of users think they are on LLU when they aren't.

log into mysky and it should display the package and price on the bills

Call Sky and ask what package THEY think you are on then sort it out from there.

In reply to a post by BuckleZ:

He was probably on Connect, a lot of users think they are on LLU when they aren't.

The mystery is where the 150 GB FUP came from. These other "limited" products have 2 or 40 GB usage allowances.

Post deleted by Oliver341

Nope, def on full LLU (MPF), so phone and dsl, I remember speaking with the chap and the PSTN line is being ceased by them as well (would think that would be a case for ofcom)

In reply to a post by vivaciti:

Nope, def on full LLU (MPF), so phone and dsl, I remember speaking with the chap and the PSTN line is being ceased by them as well (would think that would be a case for ofcom)

He isn't on Sky broadband unlimited as there is no FUP.

think you a tab bit bias as your an competing ISP

I download 400GB+ a month no problems and I have a unlimited broadband and have my landline with them but have not let the move it to full LLU