In reply to a post by adsl24thebest:

i got my line rental and broadband with full llu Vivaciti i think they resell opal ty martyn

In that case you might consider moving your line rental to BT (£30) on their "Line Connection Charge for £30.00 Deal". Once switched, you can sign up to Sky (broadband only). After 18 months on BT you could move line rental too, if you choose, although I'd personally stick with BT.

Unless I'm missing something, I'm not sure why Vivaciti would charge you to leave their landline service, seems unfair.

Edited by Oliver341 (Mon 07-Mar-11 15:24:33)

yea u are right i yhink ill go back to bt then join sky what a rip off britan has become tyvm oliver for ur time

why do i after pay Vivaciti £58 cease thats to put me back on bt equipment then i got to pay sky £100 to connect my line to sky equipment (reduced to £30 for linited offer?)why cant i just get a mac code and transfer normally [censored] is all this about???

If you have your telephone line rental on LLU, then MAC codes for broadband are not applicable. MAC codes are only applicable for BT lines. As for the charges, I know that BT have a £30 deal for connection, any other charges are down to Vivaciti's own policies.

In reply to a post by adsl24thebest:

why do i after pay Vivaciti £58 cease thats to put me back on bt equipment then i got to pay sky £100 to connect my line to sky equipment (reduced to £30 for linited offer?)why cant i just get a mac code and transfer normally [censored] is all this about???

I was on BT hardware for phone and broadband, I switched my phone to their Sky Talk in October (but stayed on BT hardware), then a couple of weeks ago, I signed up for Sky broadband on the LLU. At no point was I charged any fee to be moved onto their hardware?

I do have Sky TV, I don't know if that is the difference.

In reply to a post by adsl24thebest:

why do i after pay Vivaciti £58 cease thats to put me back on bt equipment then i got to pay sky £100 to connect my line to sky equipment (reduced to £30 for linited offer?)why cant i just get a mac code and transfer normally [censored] is all this about???

The cease charge is on Vivaciti price list @£53.99
(Surfwise Complete Cease £44.99 £9.00 £53.99)
Vivaciti Price List

Why do you have to pay Sky £100 for new connection?
On their website it states "The usual cost for this is £39 but until 24 March you can get a new line for just £10. "
Probably the person you spoke to didn't know thisand you have to tell them its stated on their website(happens with Sky fairly often)

Vivaciti Surfwise complete is run on the TT connection i believe so should be recognised as a TT line and there shouldn't be a problem moving to Sky.

Do note however if you do take the Sky line rental,calls and Broadband it will be full LLU again and if you decide to change ISP in the future you would be in the same position as now having to return your line to BT Wholesale.

Hi,
If you are on full LLU (as it seems you may be from your post) then there is no MAC process at all I am afraid.