ahh thanks so basically its confirming i could get 12 meg ?

Ash

In reply to a post by acpsd775:

ahh thanks so basically its confirming i could get 12 meg ?

Ash

Yes, if you didn't have some sort of low-pass filter on the line.

Does your DMT graph look like that right after a reboot?

That Print Screen was like 10 seconds after rebooting it i plugged the sky router back in now just to be on the safe side was just curious as to what the TOOL did

TBH i cant work heads nor tails out about any of the info lol

Ash

Edited by acpsd775 (Tue 26-Apr-11 20:31:01)

The graph shows a severe loss of signal as frequencies increase. This could be some sort of filter on the line which shouldn't be there, or some line fault, or even just a poor line.

What do you have connected to the phone line?

Are you using any extension cables?

Does the line come in off a pole?

What do you have connected to the phone line?
at the time nothing it was on the text socket so just filter-router

Are you using any extension cables?
when my pre filtered faceplate is on theres a extension connected to a sky box but no extensions on router just the adsl cable that came with it but as stated that ps was on test socket

Does the line come in off a pole?
yes comes from pole see here not best of pics but gets the point accross

Sky have said they see 406 high end errors but cant figure out wats causing them because it dose it even when direct to TEST socket

The line its self is oni a few week old the old one was ripped out 16 year ago so had to have a new one fitted when switched to sky

Ash

Oh dear, doesn't sound like there's much I can suggest.

Have yoiu got any extension sockets and if so, do these go dead when you use the test socket?

Can you see where the line line comes to the house from the pole, and can you trace the line to the inside ensuring there aren't any odd boxes on the the line to the master socket.

Can you hear any noise on the line?

You could try changing the cable to the router and a different filter.

Have yoiu got any extension sockets and if so, do these go dead when you use the test socket?

just the SKY TV extension that is embedded behind the pre filtered faceplate but as i say even when its not pluged in still errors

Can you see where the line line comes to the house from the pole, and can you trace the line to the inside ensuring there aren't any odd boxes on the the line to the master socket.

yes as i say it was a full new line from were it hits the house direct to the openreach NTE5 soocket it goes from the pole to the house then direct round the house to my room

Can you hear any noise on the line?

no none at all i thought it might of been noise to start with

You could try changing the cable to the router and a different filter.

ive tried 2 diff cabled and also tried my pre filtered faceplate and 2 filters in the test socket all while i was on the phone to sky they seam as stumped as me

In reply to a post by acpsd775:

Have yoiu got any extension sockets and if so, do these go dead when you use the test socket?

just the SKY TV extension that is embedded behind the pre filtered faceplate but as i say even when its not pluged in still errors

Ah, this could be something. Can you give a bit more info?

Is the router in the master socket?

Does the phone extension to the sky box stop working when you use the test socket?

Hi yes the router go's direct into socketSee pic

and yes the sky TV extention stops working when using the test socket because the sky extension is wired into the filtered faceplate so when the faceplate is removed so is the extensionsee pic

But as stated it doesn't make a difference when using the faceplate or test socket

with filtered Faceplate on

ADSL Link Downstream Upstream
Connection Speed 7527 kbps 796 kbps
Line Attenuation 37.5 dB 20.8 dB
Noise Margin 12.8 dB 12.5 dB

in test socket

ADSL Link Downstream Upstream
Connection Speed 7527 kbps 796 kbps
Line Attenuation 37.5 dB 20.8 dB
Noise Margin 12.8 dB 12.5 dB

as you see there actually identical lol

Ash

the sky TV extention stops working when using the test socket because the sky extension is wired into the filtered faceplate so when the faceplate is removed so is the extension see pic

I see nothing wrong there -- other than poor quality "wiremanship" by the person who installed the "Sky extension". (There should not be any excess of wire overhanging the IDCs.)