Excellent Customer Support

Hi All,

Last night I had occasion to call Sky Broadband Customer Support.

I was pleasanlty suprised at the EXCELLENT service I recieved.

* Clive spoke perfect english.
* Clive was not follwing a script.
* Clive had good technical knowledge.

100% thumbs up.

I hope that our 45 minute conversation was recorded, so that it can be used as an example of how CS should be.

Sky usually send a mail after a support call asking for feedback so you'll hopefully be able to give this direct to the powers that be.