Sky may have forced a fixed speed sync, and no amount of playing at your end will resolve this.

As i've said sky them selves have have tried forcing me onto higher and it wont work for them. A friends of mine who used to be a broadband engineer said it could be a faulty card at the exchange but cant confirm until sky tier 2 support get back to me with exactly whats causing the errors.

Ash

Quick update sky tier 2 have phone me back and said they cant seam to see the errors today forced my speed and it seams to of stuck.
They've asked me to hammer my connection tonight and tomorrow and there going to monitor to see if i have any errors or big speed drops and call me back between 8-9 tomorrow. They said if i get loads of errors or big speed drops in the next 24 hours theyll book an engineer at there cost.

New Stats

ADSL Link Downstream Upstream
Connection Speed 10359 kbps 828 kbps
Line Attenuation 37.5 dB 20.8 dB
Noise Margin 6.7 dB 11.5 dB

Ash

Update sky tier 2 rung me back this morning said no errors were showing up speed hadn't dropped so looks like it sorted its self out new stats as of now.

ADSL Link Downstream Upstream
Connection Speed 11167 kbps 828 kbps
Line Attenuation 37.5 dB 20.9 dB
Noise Margin 7.4 dB 11.5 dB

So im a very happy bunny now lol

Ash.

Your upstream speed still looks a little low, I guess because of the profile you're on. There was a list of profiles Sky can set, but it looks like Sky stamped on it: http://www.skyuser.co.uk/forum/sky-broadband-help/42...

Yes i thought that DMT tools said its possible to get 986 but im not going to push my luck. Because knowing my luck they'd raise my upload and it would naff my download up again so ill leave it as it is lol.

Ash

Sky have updated my upload speed new stats are below they say it wont go any higher but its still an improvement so im fine.


ADSL Link Downstream Upstream
Connection Speed 11074 kbps 910 kbps
Line Attenuation 37.5 dB 20.8 dB
Noise Margin 7.7 dB 9.0 dB

Ash

The upload speeds which Sky have set on their downstream profiles on their new ISAMs are generally lower than the line can handle unfortunately, something i raised here: http://helpforum.sky.com/t5/Broadband-Technical-Issu...

On some downstream profiles the downstream speed can have 7dB of margin whereas the upstream speed can have a margin well in to double figures - wasted margin and an unnecessarily slow upstream speed.

Yea it dose seam stupid o2/be have no probs with upload speed so its stupid that sky do i dont no what im on. TBH i thought i was on SVBN but my first hop is easynet so some people on here think im on the old easynet hardware instead lol. Its the main thing i miss about virgin media TBH i have coped well going from 50 to 11 on down speed but the 5meg upload on virgin was brilliant.

You might be in luck then, I think downstream and upstream speeds can be manually adjusted on the old Easynet DSLAMs (not 100% sure about this)?