How is your data usage now that you have changed the preshare key?

Looks fairly normal for the last few days I have to say. Still I think I'm going to install one of those usage monitors on my PC, so in future I can check back for myself to see exactly what I used. Well until I either move to Sky or get TalkTalk Unlimited anyway

If you do think data usage is unusual during the next few days then it might be a good idea to hard wire the computer to the router, if it's convenient, and turn wireless off. Then if you do have a dispute with TalkTalk about the data usage then they will not be able to claim that it's a problem with your wireless security.

I've seen their wireless routers sent out with very poor security and wireless enabled by default, folks will connect them up without changing the settings, nor turning wireless off even if they are not using it, and then they are very vulnerable bandwidth theft. TalkTalk will probably claim that they are not responsible for any breaches of wireless security under any circumstances and suggest it's entirely the users responsibility.

Anyway best of luck

4M2.

I've now looked into this for the past week and sorted everything out apart from one issue. Keeping my old telephone number (I've had it for 25 years). Sky claimed they weren't entitled to take it away from TalkTalk's network. So I asked TalkTalk and they said they have no right to keep it and its up to Sky if they want to take it over. Now Sky claim they just don't have any way to transfer the number.

I know they're lying because I've seen posts from people who have moved from TalkTalk LLU to Sky LLU and had their number taken along with them. But I'm at a loss as to how to get Sky to do it in my case. Has anyone here moved from TalkTalk LLU to Sky LLU and taken the number with them?

One solution is to transfer the number to a VOIP provider and hang on to it that way, then it doesn't matter what your landline number is.

Or just say to sky that they have to use that number and make it happen as part of you moving to them.

I've emailed them twice to ask about switching and made it clear both times that I can't switch if they can't transfer my number. Each time they just say they are unable to transfer numbers away from TalkTalk (which I know isn't true). They just don't seem that interested in getting new customers to me.

In reply to a post by DonnieDio2000:

I've emailed them twice to ask about switching and made it clear both times that I can't switch if they can't transfer my number. Each time they just say they are unable to transfer numbers away from TalkTalk (which I know isn't true). They just don't seem that interested in getting new customers to me.

the number is a bt number, therefore sky should not have any issues taking it over, sales staff ain't got a clue, the only other way would be to switch to say the post office, phone only, this would in effect move the line back to bt , and then sky could take the order as normal, the joys of full llu , best bet never go there

My daughter just switched from talk talk to sky and kept her number, she was originally on tiscali so whether this makes a difference or not I don't know, because she kept her number there was a delay in connecting her broadband, the phone went over about 10 days ago, the broadband only went over today

Well I tried posting on the Sky support forum and again was told the same thing about my number coming up as non-transferable.

So I called Sky's broadband team expecting to hear the same thing and the bloke on there didn't even flinch when I said I'd have to keep my number... No problem at all apparently, I might get a bit of a delay because of the process but that's all. How 5 difference Sky reps can all come up with the same nonsense is beyond me, its like they all read the previous reply to me and just backed up their fellow employee.

Anyway I'm finally being moved, and as an apology of sorts he's given me Sky Movies free for 3 months and my talk package free for 3 months.

Regarding LLU, I don't think its really a problem, it just comes down to clueless people not wanting to do a thing for a customer. I've actually had pretty much nothing but good service on TalkTalk LLU and of course the price difference in comparison to what I was paying before is quite significant.

I just hope I don't regret leaving TalkTalk, like I said I've had no problems with their service and actually had excellent customer service too (via the support forum). I just like the sound of Sky's unlimited service and Sky Anytime+. If I went anywhere from Sky it would probably be back to TalkTalk if possible