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Standard User deleted
(deleted) Wed 08-Feb-12 10:32:23
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Re: sky broadband speed


[re: deleted] [link to this post]
 
Morning everyone

Well ive just come back from the shops and thought of something about changing the set-up of my line

so what ive done is that a bt engineer came out to me last year and put a new faceplate over the master socket because i had problems with the line kept dropping out

now ive just put the faceplate back on and now heres my latest stats


System Up Time: 00:05:20

Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 170 159 0 73 361 00:04:30
LAN 100M/Full 559 0 0 312 0 00:05:15
WLAN 11M/54M 480 953 0 650 449 00:05:03
ADSL Link Downstream Upstream
Connection Speed 2014 kbps 413 kbps
Line Attenuation 60 db 40 db
Noise Margin 8 db 15 db

you will see that my speed as gone up slightly and my line attenuation as gone down by 1db

now i dont know if this is the truth but ive read somewhere that if my line is 60db then i should be getting around 2.5-3mb
Standard User deleted
(deleted) Wed 08-Feb-12 13:58:06
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Re: sky broadband speed


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You should find out if the new faceplate bypasses the ringwire (it can cause a lot of noise on the line and stops you connecting at higher speeds) if not get an iplate (you can remove it manually (the ringwire) but best not to mess about with it as its BT property!)
Standard User deleted
(deleted) Wed 08-Feb-12 13:58:47
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Re: sky broadband speed


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How can you force modulation between adsl2 and adsl2+ ? I'm not even sure which one I'm using, I have the Sagem router.

Yeah thats what I meant, some of the cheap cables I tried pushed the downstream attenuation up (well only 1 did). I don't really know if the cable I have is *better* than others, its just a lot thicker, more like a network cable and seems good quality rather than the flimsy normal cables.

That seems a pretty good speed for the attenuation and distance already.
Always worth ringing up sky to see if they can get anymore out of it though after you got the cable (as I said not much changed on my line with the iplate and cable until I rang up sky).


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Standard User deleted
(deleted) Wed 08-Feb-12 13:58:51
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Re: sky broadband speed


[re: deleted] [link to this post]
 
That's only an approximation at 60DB that could vary quite a bit, anything over 2mb should be treated as okay, you possibly would get to 2.3-2.5 meg tweaking the snr (noise margin) down to 5/6db but thats only if it remains stable.

You are connected to the master socket and have you tried plugging it into the test socket to ensure its not a ringware causing any issues.

Here you can input a little more data to get a more accurate rate

http://www.farina1.com/adsl/

Yours would be

Sync Speed 2014
Attenuation 60
Noise Margin 8

Edited by deleted (Wed 08-Feb-12 14:02:46)

Standard User deleted
(deleted) Wed 08-Feb-12 14:00:10
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Re: sky broadband speed


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I know - when I moved into my new house it had a rubbish old BT plate. Somehow tho I managed to get a nice new master socket with removable faceplate. And I didnt have to pay the £100+ that BT wanted to do it! wink
Standard User deleted
(deleted) Wed 08-Feb-12 14:01:56
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Re: sky broadband speed


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Got a DG834GT router flashed with DGteam firmware see SS.
Standard User deleted
(deleted) Wed 08-Feb-12 14:05:23
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Re: sky broadband speed


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I thought they made it so you couldn't use your own routers anymore? (was it something to do with changing to MER?) I have never used my own router but this seems interesting if you can still do it!
Standard User deleted
(deleted) Wed 08-Feb-12 14:07:35
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Re: sky broadband speed


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Im not on sky, but it is well publicised although your not meant to many do and I would of after the training period had I have moved to them. Didn't risk it though and stayed with Xilo.
Standard User deleted
(deleted) Wed 08-Feb-12 14:54:01
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Re: sky broadband speed


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Hi guys

well i finally rang up sky about a hour ago and told the guy that i wasnt satisfied with the speed i was getting and he told me himself that i should be getting a faster speed than im recieving right now and he was going have to esculate this problem to another department

after been put on hold for 25 mins he came back on and told me that they couldnt do anymore for me and thats it

i honestly thought that BT was a bad internet provider but in my mind right now.... sky are running them a close second
Standard User deleted
(deleted) Wed 08-Feb-12 16:15:39
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Re: sky broadband speed


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That sounds quite bad. I remember it being quite hit and miss as to how helpful they are, sometimes you get poor service and sometimes its good. I think you possibly need to ask to be put through to an engineer. They will try some different connection speeds and see if the line is getting errors on it or not, sometimes they have to go away for a few minutes to tweak something.

I did have to ring them a lot of times in the past, I would get put up to 2.5mb but then over a few weeks or months it would go right down again (before I got iplate and new cable).

Did Andrew have a word with them when he visited them?
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