Did just try calling them, but they are closed?.

In reply to a post by tomxlisa:

Did just try calling them, but they are closed?.

What package are you on? I'm on full LLU so might be why.

Full LLU.

Sky offer 24/7 support for broadband customers on 08442 411 653. There's also a lesser known direct line for the broadband provisioning team, who can deal with pretty much any query. PM me for this.

I believe some departments might operate a 12 hour day 6 days a week, like accounts and billing, so make sure you select the options properly. The technical support teams have always been 24/7 in my experience.

Edited by deleted (Wed 04-Apr-12 10:52:58)

Oh right, i didn't call this number, i will try it shortly and see if it works, i've always thought sky offered a 24/7 broadband support, when i called them before and they said they was closed i called 150, is this other number still free to call from your sky phone line?.

In reply to a post by tomxlisa:

Oh right, i didn't call this number, i will try it shortly and see if it works, i've always thought sky offered a 24/7 broadband support, when i called them before and they said they was closed i called 150, is this other number still free to call from your sky phone line?.

Hey,

The number I use is: 084424141411

I've never been charged for calling that. Option five for broadband. It will read out a message about departments being closed but the options follow that

This number worked 084424141411, but the other number 08442 411 653 said they was closed, still didn't get my sync up though, they did try and it still stopped at what it is now, i am not sure if they are trying hard enough as with some people you get through to they seem to be able to change your sync better than others.

why would you not post a direct number?