Have you monitored your router statistics during peak hours

The peak congestion issues which sky had in a few exchanges has been resolved I believe.

It is certainly not fixed for my exchange. Its fine throughout the day but once peak time (around 7pm-11pm) hits it goes all over the place, and that is with no one else using bandwidth and I am connected via Ethernet.

My router stays synced at 3mbps constantly and I get that when not in peak time. I use the broadband meter to monitor and display waveforms of how much degradation of throughput there is during peak time.

Its shockingly bad,

Screenshot

Edited by deleted (Mon 28-May-12 16:39:11)

Yes monitored and no they have not patched their kit, issue still active on the sky website, third time now it�s been rescheduled for a resolved date. As for the support, pretty much standard UK offering �poor� even past tier 1!

In reply to a post by Alex1M6:

Its shockingly bad,
Screenshot

Yes that about sums it up for me too.

If you sync at 3 Meg, what speed do you see off peak? And what sort of drop would be acceptable for the peak period?

While I can see the speeds varying a lot in that screenshot, it is not similar to the really bad situations we have seen when congestion hits really bad.

Remember Sky don't promise a contention free network, just one where they don't slow you down, other users are a different matter.