In reply to a post by MrSaffron:

And what Sky should have done is just re-submit order.

Yep - or called or emailed me to let me know the order was rejected by Openreach. Its that inability to contact me which is why I'm giving up with them.

Is it that there are no free FTTC ports available in the cab at all, or there are no ports free "allocated to SKY" or just the cab is not playing ball?

Sorry could not work out from posts above.

In reply to a post by iand:

Is it that there are no free FTTC ports available in the cab at all, or there are no ports free "allocated to SKY" or just the cab is not playing ball? Sorry could not work out from posts above.

I think its neither - but Sky claimed no free ports allocated to them. BT have accepted my order about 30mins later without issue so far.

I think its a systems screw up as the cab only went live on the day I placed the order. Somewhere in openreach/wholesale probably hadn't registered it was live properly but reported the "out of ports" message.

Shame you did not go back to sky and re-order. Would have been interesting to find out if Openreach are "allocating" to ISP's or not.

In reply to a post by jchamier:

Just ordered it !!

You'll be OK with BT, even with an 18 month contract. I have already extended mine by another 18 months to get the "free" upgrade to 80/20 broadband.

Whilst typing this I am watching my download meter in another app show me downloading something at 82.3Mbps/10.3MBps - not bad going really as I was originally rejected for 512Kbps ADSL in 2001 on this same line.

In reply to a post by iand:

Shame you did not go back to sky and re-order. Would have been interesting to find out if Openreach are "allocating" to ISP's or not.

I asked the agent but she said I would have to wait a few weeks and try again - and I don't want to be without internet that long.

In reply to a post by Squirrel:

You'll be OK with BT, even with an 18 month contract. I have already extended mine by another 18 months to get the "free" upgrade to 80/20 broadband.

Whilst typing this I am watching my download meter in another app show me downloading something at 82.3Mbps/10.3MBps - not bad going really as I was originally rejected for 512Kbps ADSL in 2001 on this same line.

Good to know thanks

did the sky website show the install date on the website during this time, or did you never look there?

Just interested if we can trust the sky.com order status page or not

In reply to a post by Kr1s69:

did the sky website show the install date on the website during this time, or did you never look there?
Just interested if we can trust the sky.com order status page or not

It always showed "If you are experiencing difficulties with your order, please call Sky Customer Services on 08442 410 515." in RED, which is why I called up twice last week and the call centre said everything looked good on their system. Problem is that Sky have their own system, and an Openreach system which had rejected me.

In reply to a post by jchamier:

In reply to a post by RobertoS:

That's just sick, after all your waiting and anticipation .
I expect new capacity has been added since then. Which may have triggered the BT adverts.

Very annoying and I'd be VERY surprised the cab is out of ports given the amount of WiFi around here with "VirginMedia_????" SSIDs. The majority of people are on VM.

Also its the only cab in the area that wasn't live until recently :-/ Bring on BT Infinity and the 18month contract

Hope you enjoy all the BT throttling and usage allowances