my install went ok. started 40/2 then moved to 40/10 after about 10 days. I neded to reboot the BT modem for for that to happen.

Hopefully everything will go well.

I phoned Sky today and as Im ordering Sky Talk to be installed the same day, asked them if I could pay line rental in advance, they said yes ! £119.40 so saved £54

I have the 80/20 service and it's always been absolutely fantastic. Never a problem.

Surely the old cabinets also in the blackspot then?

Edited by ukhardy07 (Fri 09-Nov-12 20:35:23)

Nope

terrible sky

4 months with no fix made me switch to BT

shame really that they treat their customers like mugs

5-6 engineer visits all saying my line was "perfect"

when its a problem inside their network (from what i've read so far)

more info in this large thread

http://helpforum.sky.com/t5/Sky-Fibre-Broadband/Half...

Edited by epyon (Sat 10-Nov-12 02:01:49)

I don't have these issues. I have had issues with Sky in the past and at the time been very bitter and angry. Eventually though they have always resolved my problems and compensated me highly. Then given me contact numbers and email addresses incase I have further issues.

Like any company they have good eggs and bag eggs. I haven't had the half speed issue however I don't doubt that it exists. Sky will resolve it though (I have faith). Perhaps it is why they haven't been pushing the 80Mbps service more (which I have).

Edited by ukhardy07 (Sat 10-Nov-12 03:31:23)

Well I had it installed this morning, the engineer was very rushed and didnt want to move my master socket into the lounge from the hall, so he gave me the cable and I ran a slim cat 5 cable round my lounge to my pc whilst he sorted the master socket out, he didnt fasten the modem to the wall, his boss told him not to ?
But it looks like I have got the half speed problem, 27mbs down and about 6-7mbs up, I have tried ringing, but they are always busy, whats the best thing to say when they answer ??

Try with Ethernet as poor wifi can be a big problem

Turn the wifi off

I am on a desktop, its cabled, thanks

Go to 192.168.0.1 and click maintenance
It will show up and down speeds

What are they

Edited by ukhardy07 (Mon 12-Nov-12 17:26:14)