In reply to a post by Philce:

Maybe BT are doing something that's affecting sync?

Yes! (but its Openreach, not "BT" which generally means retail).

Whatever you do don't touch the VDSL modem, don't power it off, don't unplug it from the phone socket etc. You can do what you like with the router.

The cabinet is likely doing some line testing and watching error stats to get you the best reliable sync. Its all automatic, and starts about a day after install I gather.

In reply to a post by Philce:

Cant activate the Sky box as no phone line!

You don't need a phone line to activate a Sky box now. Our new box that was installed before Xmas has never been near a phone line and works perfectly. If you have issues, email Sky and ask for a call back. They will usually call within 24 hours and you can activate your box with them if it is a move.

Well, BTO finally closed the job down. Sky did a line test and surprise surprise there is a fault at the exchange.

Lets see how long this takes to resolve.

Not rebooted the modem at all, but looks like I have been DLM'd already.
(not liking the look of those red spikes either!)

My Broadband Ping

Its getting more interesting!

My Broadband Ping

well there is a chance it isnt DLM, your routing possibly may be changing between each recconect. But whatever is going on you getting excessive outages.

In reply to a post by Chrysalis:

well there is a chance it isnt DLM, your routing possibly may be changing between each recconect. But whatever is going on you getting excessive outages.

There isn't a 10 day training period for FTTC is there?

Sky keep going on about this and I think its just scripted [censored].

no thats their tech support been ill trained.

The line will initially sync as fast as it can on optimal settings. On day 2 DLM starts, if the line is stable enough then nothing changes, otherwise DLM will change the line configuration to improve stability, however it runs forever its not just for 10 days.

In reply to a post by Chrysalis:

no thats their tech support been ill trained.

The line will initially sync as fast as it can on optimal settings. On day 2 DLM starts, if the line is stable enough then nothing changes, otherwise DLM will change the line configuration to improve stability, however it runs forever its not just for 10 days.

Yes thats what I thought.

Will the speed improve if a fault is cleared without anything being reset?

Tests looking good though.

PingTest

SpeedTest

Edited by Philce (Fri 08-Feb-13 12:26:39)

you on full speed anyway as you told me you on 40/10.

In reply to a post by Chrysalis:

you on full speed anyway as you told me you on 40/10.

That's from the sky hub, apparently this isn't quite true!

I'll give it a few days then unlock the modem to see what's really going on.

I've got a ECI modem, what have you got?