I definitely opted out during sign up and I never had these calls.
I have had sky in 3 houses at one point previously - all as different accounts and never had a single call.
I think the operator or somebody you spoke to didn't do their job properly and opted you in / did not opt you out.
I doubt they will get to where the mistake was made but I've definitely never had this in my 10+ years with Sky, with various accounts at various houses.
I would firstly point my finger at customer services who are probably just opting people in unknowingly.



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