In reply to a post by morphix:

In reply to a post by mlmclaren:

Received loud and clear hardy!

It is very hard to find another UK isp without fair usage or traffic or port management.

Check out Xilo/Uno. That's an ISP that knows how to offer good services, at sensible prices, with managed usage and provides REAL 1 to 1 customer support.

IMO big ISP's should be avoided. Smaller, specialised ISP's like Xilo are the way to go if you want a decent service. Check out all the reviews and why Xilo is one of the highest rated for performance and service.

Whilst companies like Sky, Virgin, Orange, EE etc, rank up the highest complaints on OfCom.

Those smaller ISP's have really small usage caps, something that should be avoided in this day and age.

Also, it's quite obvious that the larger ISP's will have more complains than the smaller ones, after all, Sky have millions more customers than these smaller ISP's.

There are many people like myself, who have 0 issues with Sky. Its up 24/7, gives me my full 38/8 connection speed and never slows down. Pings are also ~20ms to UK servers whenever I test.

There are smaller ISPs like mine with great customer service, that don't need to offer packages with high usage allowance, as they are un-metered from 7.00pm till 7.00am and ALL weekends. Collectively, this equates to being un-metered round the clock for 4.5 days out of a 7 day week.

In reply to a post by pcoventry76:

In reply to a post by professor973:

There are smaller ISPs like mine with great customer service, that don't need to offer packages with high usage allowance, as they are un-metered from 7.00pm till 7.00am and ALL weekends. Collectively, this equates to being un-metered round the clock for 4.5 days out of a 7 day week.

To be fair whilst your ISP is good (used them in the past) they are only giving someone for £19.99 what I get for Free (or £7.50 chargeable)

I was replying with regard to download allowance with smaller ISPs, not price, though if you are getting the Freeola customer service I am paying for, for free, you have a very good deal, though judging by your profile you are not getting the 16mbps I am for a start! I was taught at school that you get nothing for free. This certainly applies to Broadband when forced to take other services or are tied in.

Edited by professor973 (Mon 23-Sep-13 00:50:57)

Edited by deleted (Mon 23-Sep-13 00:55:46)

In reply to a post by pcoventry76:

No I can only get 8mbps. And it's truely unlimited.

Smaller they might be but charge more to make up for it they do.

However I've just come on 120mbps if you want to play the "speed game"

For me 120 was overkill I don't need it - nor do I want to pay for it anymore

And yes I get very good CS 24/7 freephone based in Scotland, well as good as nothing can buy

I initially replied to a claim that "Smaller ISPs usually give smaller usage allowance" and gave what I felt a fair example of that not being the case. You then started the "Game" with the "I get all you get for free" comment, which is patently not true. The law of physics will tell you nothing is for free, especially where you are forced to take overpriced TV to get "Free" Broadband. If you have just "Come on" at 15mbps, you still are not getting the speed I am, or is it you don't know your bits from your bytes. If that is the case, you could qualify for one of those totally incompetent ISP customer service bods we have all come across.

I suggest the two of you go and do something else for a few hours.