In reply to a post by simon194:

They have always have done it for their Talk and broadband products for as long as I can remember.

I joined a few years ago and had both supplements for about 18 months. I then decided to take Sky Talk and save the £5 a month off Broadband. That said, I feel the service was still good value at the full price of £15.

I'm intrigued, Tommy, that there is still so much controversy concerning the Sky - BE/o2 migrations.
When I raised the issue on this forum some months back, it seemed like all the Sky apologists (perhaps) berated me for moaning about Sky's slipshod approach to all aspect of the transfers - I was told in no uncertain terms that my complaint "hadn't been experienced by others- so I must have been expecting it to go unrealistically easy". Well, with the passage of time - and ongoing problems - just perhaps I was right!
Not gloating, but it caused me a load of irritation, and I'm sure it's still causing others similar problems.
Sky really should have equipped themselves to better handle issues of THEIR making. We didn't ask them to buy out o2/BE.
Hmmm.
Cheers, Les.

I should add that I am still - and have been - a Sky customer for nearly 30 years (since early analogue days), so I have no particular axe to grind, other than the "less than clarity" - and "joined-upedness" - of this migration shambles.

Edited by lelboy (Sat 17-May-14 15:05:47)

In reply to a post by lelboy:

We didn't ask them to buy out o2/BE.

Nope, Telefonica did. Do you hate Telefonica for that?

In reply to a post by MrSaffron:

Or were some expecting to get the Sky Broadband for £7.50 per month.

For a lot of people paying that amount for broadband seems offensive and expensive. Some of the same people who have that Sky Hub underneath a £350 TV and next to a 2TB STB they paid £149 for with a £67.25/month HD Sports/Movies/Family TV package.

What a fatuous comment. It's academic whether one company tried to sell, or the other tried to buy: the end result is the same, i.e. some customers suffered inconvenience, not of their making.
I don't hate Sky, or Telfonica (especially given that I have nowt to do with Telefonica).
My issue is that I'm critical of a well established company such as Sky, purchasing another company, and then making a pig's ear of the transition. If my memory serves me correctly, you were one of the posters who rubbished my initial comments - saying that "well, it seems only you have problems": possibly I'm wrong on that score, and I can't be ar**d to check, but your name seems familiar. Suffice it to say that there are still people unhappy - so clearly I was not "the only one".

You don't appear to understand what they're unhappy about.

Indeed I do, bat - I still have all my faculties.
The point is, that given such a large customer base, more effort should have been made to ensure that ALL aspects of the transition, and its related issues, went smoothly. I'm aware that there are "differing" problems, but the principle still applies, namely that it should have been done RIGHT. All the people that are now shown to be affected by different aspects of the transition validate my objection to the assertion that "I must have been the only one having problems".
We are talking of many months since "my problem" and loosely related problems still exist.

As I pointed out at the time, your relative is the only one to have suffered from that problem, which led me to conclude that someone other than Sky was to blame.

In reply to a post by lelboy:

We are talking of many months since "my problem" and loosely related problems still exist.

You probably should watch the Watchdog program to see what is being discussed, or watch it again because you don't seem to have grasped it. It's a total non-issue about the word "supplement" and in no way proves that Sky made a pig's ear of the transition.

Batboy indicated that I wasn't aware or had any grasp of the situation as is - I have. You have commented on it being "only my sister": perhaps you should trace the thread history.
The issue is the way that Sky has conducted/explained/facilitated what should have been a seamless transition in ALL ways, and not to have left many customers befuddled, or have I misunderstood that too, and no-one is befuddled? As I said before, I have no axe per se to grind with Sky, but the shambles that was the transition is just that - however you try to deflect/disguise the specifics. Sky messed up, but still TBB has its apologists. Bizarre.