A router reboot was carried out and stats remain the same as far as I know. I'll need to go get another screen grab. Nothing changed yesterday anyway.

With Sky the up and down sync speeds won't change because of the way Sky's DLM works. It's stability based and caps the speed unlike other ISP that use a target SNR based DLM.

You mentioned the ping has dropped so something has changes. If the line is "cleaner" now DLM will probably kick in within the next few days.

Yeah sync speeds may stay the same, but was hoping to see if noise margin had varied at all.

If impatient and confident wiring changes have improved things, then a call to Sky support and tell them you've fixed an extension wiring issue and can they reset their DLM (Dynamic Line Management) might start the training period from scratch.

I have found the ADSL2+ DLM on Sky does respond on its own if you are patient though.

I did read about it usually doing its thing in the early hours of the morning. I'll leave it with them over the weekend and recheck on Monday. Hopefully we see an improvement. If the drops out are sorted then hopefully that allows it to increase!!!

Ok I managed to get a screen grab from around 4pm this afternoon. The stats are as follows:

Connection Speed: 2046 Down 605 Up
Line Attenuation: 33.0db 19.8db
Noise Margin: 15.8db 16.15db

On a plus side, They haven't dropped connection since Friday.

Looks like the Sky DLM is holding them back, so its wait for the system to adjust (a few weeks) or try prodding support now connection is stable.

http://www.coolwebhome.co.uk/calc will give you an idea of what is possible on the line

I'll leave it with them for now. I'm currently sitting in the airport and will be away a week or two so hopefully by the time I get back their stats have improved. I'll post up some new stats upon my return.

In reply to a post by MrSaffron:

Looks like the Sky DLM is holding them back, so its wait for the system to adjust (a few weeks) or try prodding support now connection is stable.

http://www.coolwebhome.co.uk/calc will give you an idea of what is possible on the line

OK so my trip got cut short, So I've left it a week or two and now have the following stats.

Connection Speed: 4093 Down 1399 Up
Line Attenuation: 33.0db 19.8db
Noise Margin: 15.6db 3.3db

What do you reckon is next? Disconnect all extensions and just use the master for a few days or try and get sky to do a DLM re-learn? I think we still have an issue to be honest with that down stream noise margin. When I plugged it into the master socket nothing changed though.

4 Meg is the default start point for the Sky DLM system and they cap the sync speed so a reset of the Sky DLM would be the way to go

Thanks mate. I'll get my uncle to call up and see if he can get the line on a DLM trainer again!