Just wanted to update on the problem.

I plugged my old Be* router back into the phone line as requested by sky.

Its been up 4 days 21 hours ,15 mins

So far this freezing problem has not happened,,however on occasion it has gone longer than this on the sky hub.

If it still hasn't done it by uptime of 10+days then I will officially certify the sky router as rubbish.

And will have to look for an alternate router to buy (simply because this old Be router has a habbit of Kernel Warm Restarting which I don't want to happen and call mr DLM to mess with my line again)

It's a shame you didn't get the name of the person you was speaking to.

It's one thing to advertise other packages on an ISP. But it's quite another to be lying and exploiting a technical problem for commercial reasons.

Hopefully your problem gets sorted soon.

Would just like to update this thread,

Since using my old be router it has not done this freezing issue once, it's been synced for 16 days now. Normally the SR102 would have done this many times.

So it's the sky routers, both brand new,, so I expect I cannot have 2 faulty ones and more they are just pants.

So is this router an OK budget router, im OK with wireless N only like the sky,, and it has faster ports. Also heard you can flash wrt firmware on it. £33.58 delivered is cheap., Good replacement almost like for like router with the sky box?

Thanks

SR102 that sites there happily for weeks without being touched here - always been an age old problem that different lines behave differently and the best router for one person is not always the same as for another person.

Does this issue occur with fibre connections?

You mean do modems behave differently, yes still possible but seen less as the majority are still using the standard openreach kit. As more people experiment and source their own kit we will get a better idea