In reply to a post by BLOODUK:

All fixed!
I'm at 45meg now They even turned off interleaving, said my line was capable of 75meg if I wanted the pro service

Good news. Just don't turn off your modem/router !

In reply to a post by jchamier:

In reply to a post by BLOODUK:

All fixed!
I'm at 45meg now They even turned off interleaving, said my line was capable of 75meg if I wanted the pro service

Good news. Just don't turn off your modem/router !

Just upgraded to the Fibre Unlimited Pro 80 meg will be active in 10 days as well

If you're on Sky Fibre already the upgrade to Pro will probably happen overnight tonight.

Yeah it did with me

changed around 2-3am.

In reply to a post by epyon:

Yeah it did with me

changed around 2-3am.

Ah cool, I noticed it said

Order date: 25/03/2015 Below you can track your order for Sky Fibre Unlimited Pro Your order is progressing.

and underneath it says

Fibre Unlimited : Your service will be disconnected on 25/03/2015.

So yeh, perhaps today

Just some quick tips which may have not been fully covered.

Firstly - do not turn it off (this has been covered but I will reiterate that point, these things make adjustments in the middle of the night, they are expected to be always on. I believe the Sky Hub even comes with a sticker saying to keep it always on).

All line adjustments, line management etc will happen overnight. If routers off you'll mess it up. Also it is recommended to keep the Sky TV box connected for upgrades also carried out overnight.

Secondly you need to be using that master phone socket
http://community.plus.net/library/wp-content/uploads...

It has a slit in the middle as highlighted.

You do not want to be using one of these sockets
http://www.kitz.co.uk/adsl/images/phone/LJU2_front_s...

Also ensure that every single socket has a filter before anything else.
http://www.o2.co.uk/assets/O2HybridNav/Static-files/...

Notice in the image it goes phone socket - filter - phone connected
This has to be applied to every socket

This kind of setup is terrible
http://www.exbtengineers.com/wp-content/uploads/2013...

No phone socket should have a device connected without a filter
IE Sky box plugged directly into phone socket = terrible
Landline plugged directly into phone socket = terrible

It should be phone socket - filter - sky box
phone socket - filter - landline

Using these kinds of extensions is a big no-no (they will screw your speed up)
http://www.lindy.co.uk/images/5m-telephone-extension...

So to clarify you need
Master socket - Filter - Sky Hub
Any extensions - filter - device in use (sky box, landline, fax machine all need to be filtered)
No cheap flat telephone extension cabling for the broadband.

Cheap extension RJ11 cables like these are a big no-no
http://www.ebay.co.uk/itm/10m-Metre-RJ11-To-RJ11-Cab...

Extend the network with Ethernet if you must (or just a very high quality cable) - Ethernet is preferred.

EDIT: WiFi using the default kit is unlikely to deliver close to the 80Mbps speeds. So you are aware.

Edited by ukhardy07 (Wed 25-Mar-15 14:03:08)

In reply to a post by ukhardy07:

Just some quick tips which may have not been fully covered.

If you saw my set up, you couldn't get any better

But thanks for those tips any way

Really shocked you saw such huge losses in speed then!

I would expect some slowdown due to turning off but not to that level. That said I've never tested it, my routers never unplugged and has its own dedicated socket, so we're looking at a turn off when there's a power cut only.

I've had over 6 months of uptime before.

I really should turn more appliances off, my bill is a fortune! It often feels like dixons showroom in my house when I get home, Tv left on, lights on, laptops loaded up on screensavers, phones on the side etc.

I may be missing something but doesn't fibre have a different Master socket thereby negating the need for separate filters assuming the extension is wired correctly?

In reply to a post by broadband66:

I may be missing something but doesn't fibre have a different Master socket thereby negating the need for separate filters assuming the extension is wired correctly?

Not necessarily, fibre can come in self-install variants these days. Not sure if that is applicable here.