In reply to a post by jchamier:

a) Use my own router when changing ISP
b) OR change the wireless details in the router to match my equipment (one place to change!)

All of which is childsplay for anyone in this forum. The "average user" would just use the equally pain-free method I described earlier. Switching is easy.

In reply to a post by Oliver341:

In reply to a post by 961a:

The final sanctioon is to move supplier. It's an absolute pain. They know that.

I don't agree. I've switched a few times and I've always found it a painless process. At worst you just have to plug in the new router when the old connection drops, and reconnect wireless devices (if any) to the new router with the new SSID & wireless key.

It's the e-mail bit that's the pain! I agree the mechanics are easy

In reply to a post by 961a:

It's the e-mail bit that's the pain! I agree the mechanics are easy

Good reason to use ISP independent email. Free or paid there are lots of options. (most are better than ISP email now that people like to use tablets, phones and computers all synchronised).

Agreed, ISP email is often neglected, such as in the case of TalkTalk and Plusnet where they have not even introduced SSL/TLS yet, or in the case of BT where their email systems are prone to rejecting legitimate emails or letting too much real spam in. Some ISPs use the large free email providers anyway, like Sky using Yahoo.

Better free or paid alternatives exist, there's no reason to lock oneself into ISP-email and make switching harder.

Edited by Oliver341 (Tue 20-Oct-15 12:55:46)

See posts below for clarification.

I agree it should be easy but as many have pointed out.

Still getting bills from losing provider, connection could be lost for a day and sometimes all doesn't go smoothly.

In reply to a post by Oliver341:

Agreed, ISP email is often neglected, such as in the case of TalkTalk and Plusnet where they have not even introduced SSL/TLS yet, or in the case of BT where their email systems are prone to rejecting legitimate emails or letting too much real spam in. Some ISPs use the large free email providers anyway, like Sky using Yahoo.

Better free or paid alternatives exist, there's no reason to lock oneself into ISP-email and make switching harder.

Again, you're right

It really is my own lazy fault for not doing it when I moved from Freenetname > Madasafish to BT, partly to get the offer that was going at the time, partly to get line rental/broadband and email all together in one cheap (it was for the first year) bundle. I must say the BT email works well for me and collects my Freenetname email as well. It costs £1.69 to keep the email and the web page going but like 100 other things, it's on my "to do" list as soon as I can get round to sorting out Nominet and finding a reliable web host that won't cost the earth and will, more importantly, stay in business

I registered a domain name about 15 years ago and a friend hosts my website and email. It's a cheap an effective way of keeping a constant email address... It should not cost a lot.

Just had the letter about the £4 increase for the phone, as the package im on wont exist from 1st December, so im swapping to the Pay As You Talk one, which is £0 a month, as i don't have a phone plugged in, the lines solely for my Fibre.

Well....I went to my Sky account and completed the online questions to say I was changing to Plusnet and Sky came up with an online offer of line rental of £17.40 (from 1 December) plus £2.50 a month for unlimited internet. This doesn't include any calls. This is a good price...
When I rang up to get full details the very helpful person at Sky gave me free internet for another year and a no calls package of £17.50 per month-even better.
This is great news, as the service is very good and now there's no need to go through the hassle of changing ISP